Summary
Overview
Work history
Education
Skills
Certification
Affiliations
References
Timeline
Generic

Grace Sharman

Leigh On Sea,Essex

Summary

Dedicated student seeking flexible retail position. Ready for practical experience and enthusiastic about helping others. Prepared to learn and support the team with background in shops and helping customers. Hardworking and organised with good conversational and time management abilities.

Willing to learn all business processes to correctly answer customer queries. Applies proactive approach to reviewing client needs to deepen relationships and offer superior customer service.

Overview

6
6
years of professional experience
2
2
years of post-secondary education
1
1
Certification

Work history

Retail assistant

The Range
Grays, Thurrock
09.2020 - 12.2025
  • Participated in seasonal sale preparations by arranging promotional displays strategically.
  • Guided customers towards appropriate products based on their preferences, boosting overall satisfaction.
  • Delivered excellent customer service by answering queries and providing product information.
  • Supported team members for improved operational efficiency.
  • Assisted in stock replenishment to maintain store appearance.
  • Maintained clean shop floor, promoting a welcoming environment.

Volunteer classroom assistant

Holy Cross Catholic Primary School
South Ockendon, Thurrock
08.2019 - 09.2019
  • Assisted in homework checking, maintained academic standards.
  • Managed classroom resources to maintain an organised environment.
  • Delivered one-to-one support to students, improved focus on tasks.
  • Improved classroom environment by providing support to teachers and students.
  • Prepared classrooms for daily activities and tidied up afterwards, keeping surroundings neat and presentable at all times.
  • Maintained a clean, safe classroom environment by performing regular organisation and cleaning tasks.
  • Provided friendly, enthusiastic support to pupils in individual and group support settings.

Education

Diploma of Higher Education - Art & Design Practice (Illustration) Level 3 National Diploma

South Essex College
Southend-on-Sea
09.2021 - 09.2022

NVQ Level 1 - Business & Retail

TCHC College
Grays, Thurrock
08.2023 - 06.2024

NVQ Level 3 - Applied Science Level 3

South Essex College
Southend-on-Sea
09.2024 - 05.2025

Skills

  • Flexible schedule availability
  • Visual display creativity
  • Stock replenishment
  • Customer Service
  • Stock counting
  • Retail stock replenishment
  • Calm under pressure
  • Problem-solving
  • Communication skills

Certification

Functional Skills - Mathematics Level 3

Functional Skills - English Level 2

Speaking & Listening - Level 2

Reading - Level 2

Business & Retail Level 1

Affiliations

I enjoy going to the gym and using weights which i have at home to train also.

Travelling to different countries around the world

Listening to music

Art & design

I enjoy nature & science

Spending time with my family

References

References available upon request.

Timeline

NVQ Level 3 - Applied Science Level 3

South Essex College
09.2024 - 05.2025

NVQ Level 1 - Business & Retail

TCHC College
08.2023 - 06.2024

Diploma of Higher Education - Art & Design Practice (Illustration) Level 3 National Diploma

South Essex College
09.2021 - 09.2022

Retail assistant

The Range
09.2020 - 12.2025

Volunteer classroom assistant

Holy Cross Catholic Primary School
08.2019 - 09.2019

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Grace Sharman