Summary
Overview
Work History
Education
Skills
sections.external_links.name
References
Timeline
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Grace Farhat-Nicholson

NEWCASTLE UPON TYNE

Summary

Dynamic and results-driven professional with extensive expertise in point of sale systems, customer service, and sales techniques. Demonstrates exceptional skills in time optimisation, product recommendations, and achieving sales targets while maintaining a positive attitude and strong empathy. Adept at front-of-house customer care, beauty styling, and social media marketing through platforms like Instagram and TikTok. Recognised for superb time management, confident communication, and successful up-selling strategies. Committed to delivering outstanding customer experiences through patience, initiative-taking, and adherence to professional standards. Experienced sales assistant with strong retail background and experience in customer service, merchandising and stock management. Works hard to keep shop operating smoothly and customers satisfied.

Overview

1
1
year of professional experience

Work History

Sales assistant

Pandora
NEWCASTLE UPON TYNE
08.2024 - Current
  • Assisted customers with product selection for optimal satisfaction.
  • Balanced multiple tasks simultaneously whilst maintaining high-quality customer care.
  • Collaborated effectively with team members to meet sales targets.
  • Maintained knowledge of current sales promotions helping customers make informed buying decisions.
  • Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
  • Utilised excellent communication skills to provide detailed product information.
  • Offered personalised shopping advice to enhance customer experiences.
  • Demonstrated products effectively leading to increased sales conversions.
  • Assisted customers in locating specific items to boost satisfaction.
  • Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
  • Boosted product sales by offering selection guidance to customers.

Education

GCSEs - English Literature

Ponteland High school
Newcastle upon Tyne
09.2021 - 06.2023

GCSEs - English Language

Ponteland High School
Newcastle
09.2021 - 06.2023

GCSEs - Mathematics

Ponteland High School
Newcastle upon Tyne
09.2021 - 06.2023

GCSEs - Combined Science

Ponteland High School
Newcastle upon Tyne
09.2021 - 06.2023

GCSEs - French

Ponteland High School
Newcastle upon Tyne
09.2021 - 06.2023

GCSEs - Business

Ponteland High School
Newcastle upon Tyne
09.2021 - 06.2023

GCSEs - Geography

Ponteland High School
Newcastle upon Tyne
09.2021 - 06.2023

GCSEs - Dance

Ponteland High School
Newcastle upon Tyne
09.2021 - 04.2023

A-Levels - Human Biology

Ponteland High School
Newcastle upon Tyne
09.2023 - 04.2025

A-Levels - Psychology

Ponteland High School
Newcastle upon Tyne
09.2023 -

A-Levels - English Literature

Ponteland High School
Newcastle upon Tyne
09.2023 -

Skills

  • Point of sale expertise
  • Initiative taking
  • Successful up-selling
  • Strong empathy
  • Time optimisation
  • Positive attitude
  • Customer Service
  • Confident communicator
  • Sales techniques
  • Superb time management
  • Patience and empathy
  • Instagram and Tik Tok marketing
  • Dress code adherence
  • Time management expertise
  • Sales target achievement
  • Product recommendations
  • Salesmanship
  • Beauty styling
  • Refunds and exchanges
  • Demonstrating products
  • Front-of-house customer care

References

References available upon request.

Timeline

Sales assistant

Pandora
08.2024 - Current

A-Levels - Human Biology

Ponteland High School
09.2023 - 04.2025

A-Levels - Psychology

Ponteland High School
09.2023 -

A-Levels - English Literature

Ponteland High School
09.2023 -

GCSEs - English Literature

Ponteland High school
09.2021 - 06.2023

GCSEs - English Language

Ponteland High School
09.2021 - 06.2023

GCSEs - Mathematics

Ponteland High School
09.2021 - 06.2023

GCSEs - Combined Science

Ponteland High School
09.2021 - 06.2023

GCSEs - French

Ponteland High School
09.2021 - 06.2023

GCSEs - Business

Ponteland High School
09.2021 - 06.2023

GCSEs - Geography

Ponteland High School
09.2021 - 06.2023

GCSEs - Dance

Ponteland High School
09.2021 - 04.2023
Grace Farhat-Nicholson