Glyn Armstrong
Hartlepool,Cleveland
Summary
Accomplished professional with expertise in leadership and multidisciplinary coordination, specializing in risk assessment and quality assurance in social care. Extensive knowledge of care standards and regulations ensures compliance and excellence in service delivery. Proficient in staff management, recruitment, and evaluation techniques to enhance holistic care approaches. Strong focus on incident management and child safeguarding practices drives continuous improvement in health and safety compliance.
Overview
40
40
years of professional experience
10
10
years of post-secondary education
Work history
Registered Manager
Stockton Borough Council
Stockton on Tees, Cleveland
12.2000 - Current
- Nurtured relationships with family members to facilitate active involvement in care planning.
- Developed care plans that optimised young peoples outcomes through tailored strategies.
- Improved operational efficiency with effective resource allocation.
- Maintained high standards of young peoples confidentiality in all interactions.
- Ensured accurate documentation through meticulous record-keeping of care provided.
- Addressed young peoples concerns promptly, resulting in positive outcomes and satisfaction.
- Coordinated with external agencies to enhance support services effectively.
Stevedore
Tees and Hartlepool Port Authority
Hartlepool, Cleveland
08.1985 - 08.1999
- Maintained accurate cargo movement records to improve tracking and accountability.
- Secured cargo effectively to minimise damages during transportation.
- Operated cranes and hoists according to standard operating procedures for safe lifting.
- Directed loading and unloading processes to optimise operational efficiency.
- Promoted health and safety by upholding cleanliness in the working environment.
- Streamlined operations through consistent maintenance of stevedore equipment.
Education
GCSEs - General Certificate of Education
Henry Smith School
Hartlepool 09.1978 - 06.1984
NVQ Level 4 - Leadership and Management
City and Guilds
Stockton-on-Tees 12.2009 - 12.2010
NVQ Level 4 - Care
City and Guilds
Stockton-on-Tees 12.2011 - 12.2012
NVQ 5 - Managing Medication Systems
Teesside University
Middlesbrough 07.2011 - 07.2012
NVQ Level 3 - Residential Care of young people
City and Guilds
Stockton-on-Tees 04.2002 - 04.2003
Skills
- Leadership aptitude
- Risk assessment
- Care standards knowledge
- Quality assurance in care
- Child safeguarding practices
- Children's homes regulations
- Staff supervision and management
- Crisis intervention strategies
- Holistic care approach
- People management skills
- Recruitment and hiring processes
- Health and safety compliance
Affiliations
- Golf
Accomplishments
I have been closely involved in inspections of Children Homes for 23 years when this was carried out by CSCI (Commission for Social Care Inspection) prior to Oftsed taking control of this.
Timeline
NVQ Level 4 - Care
City and Guilds
12.2011 - 12.2012
NVQ 5 - Managing Medication Systems
Teesside University
07.2011 - 07.2012
NVQ Level 4 - Leadership and Management
City and Guilds
12.2009 - 12.2010
NVQ Level 3 - Residential Care of young people
City and Guilds
04.2002 - 04.2003
Registered Manager
Stockton Borough Council
12.2000 - Current
Stevedore
Tees and Hartlepool Port Authority
08.1985 - 08.1999
GCSEs - General Certificate of Education
Henry Smith School
09.1978 - 06.1984
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