Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
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Gloria Paola Taboada Pedroza

Chelmsford

Summary

Colombian national residing in the UK with extensive experience in the fashion industry. Proven track record in customer service and visual merchandising, developed through roles in reputable fashion companies in Bogota. Strong attention to detail and ability to thrive in high-pressure environments contribute to achieving business goals. Seeking a position that leverages fashion expertise while accommodating family commitments.

Overview

11
11
years of professional experience

Work History

Sales assistant

Zara
Oxford Street London
12.2023 - Current
  • Demonstrated products effectively leading to increased sales conversions.
  • Learnt about new products quickly, providing comprehensive guidance to customers.
  • Maintained knowledge of current sales promotions helping customers make informed buying decisions.
  • Handled cash transactions swiftly, ensuring accurate accounting at the end of each shift.

Visual merchandiser

Zara
Bogota, Colombia
02.2019 - 02.2020
  • Participated in regular professional development training sessions to stay updated on industry standards and practices.
  • Maintained clean and organised store environment, ensuring optimal shopping conditions.
  • Managed visual elements during store promotions for maximum impact.
  • Streamlined merchandise replenishment process to minimise disruption on shop floor.

Visual merchandiser

Forever 21
Bogota, Colombia
01.2018 - 12.2018
  • Created visually appealing product arrangements, increasing store desirability.
  • Contributed ideas at team meetings, fostering a collaborative work environment.
  • Ensured timely execution of seasonal changes to maintain freshness of displays.
  • Implemented new display layouts to improve shopping experience.

Sales representative

Mango
Bogota, Colombia
01.2016 - 01.2018
  • Conducted market analysis to anticipate future trends and adjust strategies accordingly.
  • Streamlined order processing system for faster delivery times.
  • Provided after-sales support, enhancing customer satisfaction and loyalty.
  • Pioneered innovative sales strategies for increased market penetration.

Sales assistant

Studio F
Bogota, Colombia
12.2013 - 12.2015
  • Improved customer service by efficiently handling queries and complaints.
  • Trained new staff members, fostering a supportive working environment.
  • Built strong relationships with regular customers for repeat business.
  • Offered personalised shopping advice to enhance customer experiences.

Education

Bachelor of Arts - Fashion Design

Arturo Tejada Cano University

Skills

  • Demonstrations expertise
  • Strategic selling techniques
  • Digital marketing tools proficiency
  • Promotion implementation
  • Excellent customer service etiquette

Affiliations

  • Fashion
  • Film & TV
  • Travel

Languages

English
Advanced
Spanish
Native

Timeline

Sales assistant

Zara
12.2023 - Current

Visual merchandiser

Zara
02.2019 - 02.2020

Visual merchandiser

Forever 21
01.2018 - 12.2018

Sales representative

Mango
01.2016 - 01.2018

Sales assistant

Studio F
12.2013 - 12.2015

Bachelor of Arts - Fashion Design

Arturo Tejada Cano University

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Gloria Paola Taboada Pedroza