Dedicated professional with a strong foundation in hospitality, known for time-efficient service and a friendly demeanour. Skilled in handling cash and credit transactions, adept at managing customer complaints, and comfortable with late hours. Committed to maintaining high standards of hospitality etiquette while seeking opportunities to further enhance customer satisfaction and operational efficiency.
Work history
Bar Staff
Nevill Golf Club
Hawkenbury, United Kingdom
04.2024 - 08.2025
Was trained on how to stock and how to present the bar I worked behind, and how to maintain the cleanliness of the bar.
Served high volumes of guests, up to about 80 sales per shift in fast-paced service environments with exceptional customer care.
Input orders into register, calculated bills and collected payments.
Improved co-operation skills further by carrying out tasks set for by the bar manager, and by working alongside other bar staff.
Liaised with kitchen staff for seamless service delivery.
Completed end-of-day cleaning duties, leaving the bar ready for next day's trade.
Assistant Tennis Coach
Tunbridge Wells Lawn Tennis Club
Tunbridge Wells, United Kingdom
07.2022 - 08.2024
Delivered training sessions to children aged 4-15.
Led midweek and social lessons to help develop skills.
Took responsibility of children's health and safety during these sessions.
Worked effectively with other coaches as part of a larger coaching team to provide fun and exercise for kids.
Gained LTA Level 1 qualification.
Upheld club policies at all times whilst maintaining professional standards within the team.
Education
GCSE -
The Skinners' School
Tunbridge Wells, Kent
09.2020 - 06.2022
A Level - French, Economics and Maths
The Skinners' School Sixth Form
Tunbridge Wells, Kent
09.2022 - 06.2024
Skills
Time-efficient service
Comfortable with late hours
Hospitality etiquette
Cash and credit transactions
Friendly demeanour
Handling customer complaints
Accomplishments
Played as part of my local football team for 13 years as well as representing the 2nd XI for secondary school, which helped improve both co-operation and communication skills.
Achieved a 1st Dan black belt in Wado-Ryu karate after 7 years of training, which took dedication and perseverance.
Independent/Private Athletic Tutor at Oak Creek Golf Club/Anaheim Hills Golf ClubIndependent/Private Athletic Tutor at Oak Creek Golf Club/Anaheim Hills Golf Club
Director of Operations at Geronimo Golf Club Operations LLC, DBA Valley View Golf ClubDirector of Operations at Geronimo Golf Club Operations LLC, DBA Valley View Golf Club