George Lynch
Stockton-on-Tees,North Yorkshire
Overview
1
1
Certification
7
7
years of professional experience
Work history
Customer service assistant
One stop stores
01.2023 - 08.2026
- I'm currently employed at a onestop
- Provided exceptional levels of customer service consistently; creating loyal customers.
- Adhered strictly to policies and procedures for continued company compliance.
- Managed time efficiently during peak hours to limit customer waiting periods.
Teesside international Airport
01.2021 - 01.2022
- Given the responsibility of managing and ordering stock for both kitchen staff and FOH
- Greeting customers upon arrival and directing them towards departures
- Maintaining a good knowledge of all retail, food, and beverage products and actively upselling to our customers.
- Conducted fire safety training while being a designated fire safety officer for the building.
Wedding caterer
Parkmore Hotel
01.2021 - 04.2021
- It helped boost my analytical processing and attention to detail when certain wedding planners had different ideas for the venues' display.
- Gave me a better sense of empathy, allowing me to better understand guests' wants, needs, and frustrations.
- Demonstrated excellent teamwork skills when faced with a large influx of customers, e.g., weddings or birthdays.
Tomahawk Takeaway
08.2020 - 01.2021
- Teamwork skills are essential in the fast-paced environment.
- I developed my time management and leadership skills when given a leadership role, such as delegating tasks to other employees to make sure we were prepared when customers arrived and making sure the building was locked securely when we closed.
- I spent a month in the restaurant, where I was then given the task of overseeing and leading the team in the newly opened takeaway, which expanded with numerous takeaways opening around the area due to its success.
FOH team member
Derry, Long Newton
12.2019 - 07.2020
- I gained interpersonal skills while being a host and directing people towards their seats.
- Tasked with challenging young customers trying to buy age-restricted products
- Improved my ability to adapt to situations due to the rotational shift pattern, which consisted of working behind the bar, serving food, and hosting
- I formed good relationships with people within the small-town community, which I still hold today.
Education
LLB (Hons) - Law
Leeds Law School, Leeds Beckett University
1 2022 - 08.2026
A levels - Business Studies, English Language, History
Egglescliffe School & Sixth Form College
1 2015 - 1 2022
GCSEs -
Egglescliffe School & Sixth Form College
Skills
- Time management
- Excellent communication skills
- Problem solving
- Computer literate
- Excellent customer service
- Strategic planning
Certification
- Food Safety and Hygiene
- Health & Safety
- Slips, trips, and falls
- Allergens and Natasha's Law
- Taking proactive action
- Fire Safety Awareness
- Control of Substances Hazardous to Health
- Award in Underage Sales Prevention (AUASP)
- Hotels Food and Beverage: Kitchen
- Events and banqueting
References
References are available upon request.
Voluntary Experience
Icon Plastics Ltd., Line
Extra-curricular activities and achievements
Sports: I enjoy playing a range of individual and team sports, with my main success in basketball and football. Provided safety checks upon frequent visits by the prime minister when working at Teesside airport. Sports: I enjoy playing a range of individual and team sports, with my main success in basketball and football. Provided safety checks upon frequent visits by the prime minister when working at Teesside airport.
Timeline
Customer service assistant
One stop stores
01.2023 - 08.2026
Teesside international Airport
01.2021 - 01.2022
Wedding caterer
Parkmore Hotel
01.2021 - 04.2021
Tomahawk Takeaway
08.2020 - 01.2021
FOH team member
Derry, Long Newton
12.2019 - 07.2020
A levels - Business Studies, English Language, History
Egglescliffe School & Sixth Form College
1 2015 - 1 2022
LLB (Hons) - Law
Leeds Law School, Leeds Beckett University
1 2022 - 08.2026
GCSEs -
Egglescliffe School & Sixth Form College