Asim Naeem Mohammad Anjum
Accrington,Lancashire
Summary
“Highly motivated and results-driven professional with over 5 years of experience in Customer Assistant and fast-paced Environments. Adapt Being Patient, working as a team, always on time, and working hard. I have a proven track record of Learning Fast and proving myself. My strong background in fast-paced environments e.g., Takeaways and Grocery Store drives me to continuously seek out innovative solutions and improvements. I am eager to bring my expertise in New Skills or Experience to The Company and contribute to its success.”
Overview
6
6
years of professional experience
Work history
Customer service assistant
Greggs
Blackburn, Blackburn with Darwen
2024.08 - Current
- Rotated and stocked inventory regularly.
- Provided friendly and attentive service by responding promptly to customer enquiries and processing order requests.
- Ensured positive customer experiences through helpful service.
- Processed cash and card payments during busy periods to limit customer wait times.
- Maintained a clean and organised work area to promote safety standards.
- Trained new staff on customer service protocols and company systems to improve efficiency.
- Participated in team meetings to discuss performance metrics and strategies for service improvement.
Cashier, Store Assistant and Restocking
Sultan
Accrington, Lancashire
2023.09 - 2024.04
- Maintained high productivity by efficiently processing cash, credit and debit payments.
- Packed purchased items properly to prevent damage to delicate products.
- Maintained neat and clean shop floor and storage areas.
- Worked closely with front-of-house staff to facilitate positive customer experiences.
- Worked overtime shifts to maintain optimal workflow during busy periods or times of unexpected high volume.
- Helped customers with specific item requests by answering questions and offering knowledgeable product advice.
- Completed opening and closing procedures, verifying proper cash-on-hand amounts and allocating resources.
- Supported salesfloor and stockroom staff during busy periods, contributing to stock replenishment and store zoning.
- Processed refunds and exchanges at customer service desk.
- Scanned and weighed goods to calculate product costs.
- Protected customer purchases by wrapping and bagging items.
Cook, Cashier and Customer Assitant
Amico's
Accrington, Lancashire
2021.12 - 2023.05
- Ensured smooth kitchen operation by overseeing daily product inventory, purchasing and receiving.
- Persistently strove for continual improvement and worked cooperatively as team member.
- Displayed positive and friendly attitude towards customers and fellow team members.
- Maintained clean, safe environment by adhering to sanitation and safety requirements.
Cook
Freddy's
Accrington, Lancashire
2020.06 - 2021.10
- Baking Pizza and Making Food e.g. (Chicken, wings, etc.)
- Maintained a clean, safe environment by adhering to sanitation and safety requirements.
- Ensured smooth kitchen operation by overseeing daily product inventory, purchasing, and receiving.
- Displayed a positive and friendly attitude towards customers and fellow team members.
Education
Degree - Motor Sports
University of Bolton
Bolton, BOLDiploma - Motor Vehicle
Blackburn College.
Blackburn, ABDSkills
- Store merchandise stocking
- Credit and cash transactions
- Refund and exchange processing
- Customer assistance
- Ready To learn
- Loading and unloading
- Cash handling
- Cleaning standards
- Bagging and packaging
- Order taking
- Customer service
- Team collaboration
- Inventory management
- Time management
- Polite and friendly
- Positive attitude
- Time-management
- Decision making
- Multitasking efficiency
- Relationship-building
Languages
English, Urdu, Punjabi
Hobbies and interests
- Gym.
- Badminton.
- Cricket.
- Sports.
Additional Information
- Ready to Work and learn new experiences in any new industry.
Timeline
Customer service assistant
Greggs
2024.08 - Current
Cashier, Store Assistant and Restocking
Sultan
2023.09 - 2024.04
Cook, Cashier and Customer Assitant
Amico's
2021.12 - 2023.05
Cook
Freddy's
2020.06 - 2021.10
Diploma - Motor Vehicle
Blackburn College.
Degree - Motor Sports
University of Bolton