Summary
Overview
Work history
Education
Skills
Timeline
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George Hetherington

Bicester,Oxfordshire

Summary

Responsible and dedicated customer service team member with proven multitasking and organizational skills. Proficient in operating in fast-paced environment to coordinate paperwork, process payment and complete orders. Proactively manage shipments and coordinate deliveries with strong attention to detail and systematic approach.

Overview

3
3
years of professional experience
4
4
years of post-secondary education

Work history

Customer service assistant

Budgens
Yarnton, Oxfordshire
06.2024 - 01.2025
  • Organised stock shelves neatly to improve the overall appearance of the shop floor.
  • Demonstrated excellent problem-solving skills when dealing with complex customer issues.
  • Communicated effectively with colleagues to ensure seamless service delivery.
  • Monitored inventory levels regularly, preventing potential stock-outs or overstocks.

Customer service assistant

Co-op Food
Woodstock, Oxfordshire
10.2022 - 06.2023
  • Showcased strong communication skills when explaining promotions or discounts to customers .
  • Utilised product knowledge effectively whilst assisting customers with purchases decisions.
  • Adapted quickly to changes in store layout or products range, minimising disruption to service delivery .
  • Processed returns and exchanges swiftly, enhancing customer satisfaction levels.

Sandwich maker

Subway
Yarnton, Oxfordshire
09.2021 - 11.2021
  • Met health and safety standards by regular cleaning of the work area and equipment.
  • Increased customer satisfaction by maintaining cleanliness and hygiene in food preparation areas.
  • Worked quickly during peak times to maintain service speed without compromising quality.
  • Assured freshness of ingredients through daily checks, contributing to food safety standards compliance.

Education

Bachelor of Arts - Sociology

University of Warwick
Coventry
10.2023 - 07.2026

A-Levels - Sociology, History, Psychology

The Marlborough School
Woodstock, Oxfordshire
09.2019 - 05.2021

Skills

  • Complaint management
  • Sales techniques
  • Social media platforms use
  • Cash handling
  • Customer Service
  • Order processing
  • Conflict Resolution

Timeline

Customer service assistant

Budgens
06.2024 - 01.2025

Bachelor of Arts - Sociology

University of Warwick
10.2023 - 07.2026

Customer service assistant

Co-op Food
10.2022 - 06.2023

Sandwich maker

Subway
09.2021 - 11.2021

A-Levels - Sociology, History, Psychology

The Marlborough School
09.2019 - 05.2021

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George Hetherington