Ganzul Mandakh-Ayush

As a letting Administrator I deal with process of Applicant to a Resident.

- Deal with phone call, emails, complaint and payment enquires.

- Register applicant for referencing

- Once applicant have passed for referencing, I collect deposit and collect move in moneis.

- Completing the tenancy file, make sure that it is correctly registered and documents are valid. Such as passport and visa in case of overseas residents.

- Sent weekly move in reports to Property team. Make sure that apartments ready for new resident.

- Working closely with property management team.

• Delivered business strategy to drive revenue and operational efficiencies.
• Implemented effective customer service procedures to encourage positive feedback.
• Tracked KPIs to drive profitability and target delivery.
• Monitored and evaluated teams, identifying and targeting opportunities for improvement.

• Created long-term business strategy to drive company success.
• Oversaw daily company operations to reach financial targets.
• Led multiple teams, driving company growth consistent with overall mission and values.
• Monitored budget to meet sales and revenue targets.