Summary
Work History
Education
Skills
Hobbies and intrest
Timeline
Generic

Gabrielle Thornton

Stafford,Bradley

Summary

My role at the Golf Club has taught me lots of new skills.

It has also helped me grow in confidence when dealing with members of the public of all ages.

I am hard working and committed to any task I am set and enjoy completing a task from start to finish.

Work History

Shop Assistant

Stafford Castle Golf Club & Leisure
Stafford
07.2026 - 08.2026
  • Processed transactions quickly and accurately, enhancing customer checkout experience.
  • Processed payments by cash, cheque, or card to complete transactions.
  • Calculated and provided accurate change to customers after transactions.
  • Managed customer refunds and exchanges at service desk, ensuring satisfaction and loyalty. at customer service desk.
  • Maintained clean, tidy and organised checkout areas.
  • Assisted customers with item requests by providing informed product advice and solutions.
  • Offered friendly greetings and farewells, creating a welcoming environment for all patrons.
  • Identified customer needs through effective communication, responding promptly to queries.
  • Completed opening and closing procedures, verifying proper cash-on-hand amounts and allocating resources.

Education

GCSEs - Student

Wolgarston, High School
Penkridge, STS
01-2025

Skills

  • Transaction processing
  • Customer service
  • Customer support
  • Customer relations
  • Complaint handling
  • Service knowledge
  • Attention to detail
  • Time management
  • Multitasking
  • Team collaboration
  • Communication skills
  • Written and verbal communication

Hobbies and intrest

I have always enjoyed horse riding and from an early age been fortunate to own my horse. This has taught me a lot of practical and emotional skills. 

  • Resilience - looking after them in all weathers, persevering when things do not go to plan
  • Time Management - managing my time to care for them whilst staying up to date with school work
  • Physical and Emotional strength - hard manual work and also been confident, brave and strong even when upset
  • Keeping Calm in stressful situations and achieving solutions

Timeline

Shop Assistant

Stafford Castle Golf Club & Leisure
07.2026 - 08.2026

GCSEs - Student

Wolgarston, High School
Gabrielle Thornton