Summary
Overview
Work history
Education
Skills
Timeline
Hi, I’m

Gabriela Buhai

Thornbury, Bristol,United Kingdom
Gabriela Buhai

Summary

  • Experienced professional seeking to fill a position in you're company. I am a hardworking person , always aiming for the best . In a continuous process to learning.
  • I would always do whatever come in the job request.
  • Very positive and with a great friendly attitude I would be a good addition to the team.Key Qualifications
  • I am an excellent comunicator,so anything I will be teached to do,I will do itquick,putting in all my effort and time to learn it in the perfect way.
  • I have experience in fast-paced environment,so all the tasks will be completed fast .
  • I have worked in smaller or larger groups of people,in 2 different countries,so I
  • Learnt many things.
  • Hard working and responsible person.
  • Honest and reliable
  • Friendly attitude

Motivated customer service team member eager to streamline operating procedures to maximise team efficiency and customer satisfaction. Specialises in quality, speed and performance improvements Enthusiastic Customer Service and Telesales Representative with in-depth knowledge of sales, account management and training. Provide superior customer service and resolve all issues quickly and with positive attitude.

Overview

16
years of professional experience

Work history

Buhai Gabriela Viorica
Bristol, United Kingdom

Customer Service Advisor
05 2021 - Current

Job overview

  • Offered prompt solutions to maintain customer satisfaction.
  • Expressed care, patience and empathy when handling customer interactions for personalised experience.
  • Resolved customer issues effectively, using strong interpersonal skills and conflict resolution techniques.
  • Assisted customers with product complaints, logging issues for investigation and providing replacement items.
  • Answered customer telephone calls promptly and improved on-hold wait times.
  • Handled customer complaints, providing appropriate solutions to guarantee positive outcomes.
  • Tracked orders and processed refunds for new and existing customers.

Facilities

Cleaner operative
2018.03 - 2022.05 (4 education.years_Label & 2 education.months_Label)

Rock an Bowl Bristol

Cleaner
2018.04 - 2018.11 (7 education.months_Label)

Warehouse Operative
2014.01 - 2016.01 (2 education.years_Label)

Job overview

  • Worked as a warehouse operative in a several warehouses for an agency

Martisorul
Suceava

Cleaner/ Waitress
2012.01 - 2014.01 (2 education.years_Label)

Job overview

  • Worked there for two years,on several positions,starting as a cleaner to waitress.

Manicure/Nail technician, nail technician
2009.01 - 2011.01 (2 education.years_Label)

Job overview

  • I have my own business , working from home as a

Education

Eu Bacalaureate, secondary school

Skills

  • Instant messaging
    • Dispute resolution

Timeline

Cleaner

Rock an Bowl Bristol
2018.04 - 2018.11 (7 education.months_Label)

Cleaner operative

Facilities
2018.03 - 2022.05 (4 education.years_Label & 2 education.months_Label)

Warehouse Operative

2014.01 - 2016.01 (2 education.years_Label)

Cleaner/ Waitress

Martisorul
2012.01 - 2014.01 (2 education.years_Label)

Manicure/Nail technician, nail technician

2009.01 - 2011.01 (2 education.years_Label)

Customer Service Advisor

Buhai Gabriela Viorica
05 2021 - Current

Eu Bacalaureate, secondary school

Gabriela Buhai