Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
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Bushra Chaudhary

Bushra Chaudhary

London

Summary

Experienced retail professional with focus on delivering exceptional customer service and driving sales. Enhance customer engagement through strong communication skills and deep understanding of product knowledge. Consistently meet sales targets by employing effective merchandising techniques and creating welcoming store environment.

Overview

1
1
year of professional experience

Work history

Customer service advisor

The Body Shop
London, Greater London
01.2024 - Current
  • Improved customer satisfaction by promptly addressing queries and complaints.
  • Strengthened client relationships with clear communication and problem-solving skills.
  • Managed complex customer issues to successful resolution.
  • Enhanced brand loyalty, provided excellent service at all times.

Junior customer service executive

Fat Face
London Bridge
07.2023 - 11.2023
  • Enhanced customer experience by answering queries promptly and accurately.
  • Managed customer complaints to improve brand reputation.
  • Processed orders, ensured timely delivery.
  • Streamlined communication with customers for improved service efficiency.

Education

Bachelor of Business Administration - Business

London MEtropoliton University
London
09.2022 -

Skills

  • Lead management
  • Dispute resolution
  • Advanced product knowledge
  • Instant messaging

Affiliations

  • Interior Designing
  • Glass Painting

Timeline

Customer service advisor

The Body Shop
01.2024 - Current

Junior customer service executive

Fat Face
07.2023 - 11.2023

Bachelor of Business Administration - Business

London MEtropoliton University
09.2022 -
Bushra Chaudhary