Summary
Overview
Work history
Education
Skills
Timeline
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Emanuel Groza

London,United Kingdom

Summary

Experienced hospitality professional with a strong focus on food and drink pairing, safe alcohol services, and cocktail mixing. Demonstrates exceptional multitasking aptitude and proficiency in bar equipment operation, including beer drafting and espresso machine use. Skilled in POS system usage, carding procedures, and communicating effectively with kitchen staff to ensure seamless service. Committed to maintaining high standards of food safety and bar cleanliness while delivering outstanding customer experiences.

Overview

6
6
years of professional experience

Work history

Waiter/Bartender

Marriott Hotels
London, United Kingdom
09.2022 - 07.2025

Waiter/Bartender

GLH Hotels
London, United kingdom
08.2019 - 08.2022
  • Catered special events professionally, enhancing the overall guest experience.
  • Prepared cocktails for enriching the bar's menu variety.
  • Contributed towards team goals through effective collaboration with colleagues.
  • Utilised POS systems proficiently for seamless order processing and payment handling.
  • Greeted and seated guests warmly, creating an inviting ambience right from their entrance into the venue.
  • Served food promptly, resulting in improved customer satisfaction.
  • Took orders accurately whilst multitasking efficiently under pressure.
  • Resolved customer complaints efficiently, maintaining a positive dining atmosphere.
  • Rotated bar stock adequately to maintain freshness of products.
  • Delivered high-quality service to customers, resulting in repeat business.
  • Maintained bar stocks, replenishing daily as necessary.
  • Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
  • Prepared mixed drinks and poured wine, beer and non-alcoholic beverages within target service timeframes.
  • Refused drinks service to guests without appropriate proof of age.
  • Prepared tables for guests and reset tables between customers.
  • Verified completed orders and served guests at tables.

Education

A-Levels -

Colegiul Tehnic de Comunicații „Augustin Maior”
Cluj-Napoca

Skills

  • Food and drink pairing
  • Cleaning duties
  • Safe alcohol services
  • Multitasking aptitude
  • Bar equipment operation
  • Beer drafting
  • Communicating with kitchen staff
  • Clearing tables speedily
  • POS system usage
  • Carding procedures
  • Beer pulling
  • Glassware identification
  • Espresso machine operating
  • Drink garnishing
  • Proper glassware selection
  • Alcohol serving
  • Cocktail mixing
  • Food safety knowledge
  • Bar cleaning and maintenance
  • Cocktail garnish expertise
  • Beer, wine and cocktail service
  • Memorising orders
  • Cocktail knowledge
  • Food safety understanding
  • Understanding dietary restrictions

Timeline

Waiter/Bartender

Marriott Hotels
09.2022 - 07.2025

Waiter/Bartender

GLH Hotels
08.2019 - 08.2022

A-Levels -

Colegiul Tehnic de Comunicații „Augustin Maior”

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Emanuel Groza