Freya-Lilly Williams
Surbiton,Surrey
Summary
`I am a determined and competent individual who enjoys learning new skills and experience. I am able to take initiative, present my own ideas and thoughts and work effectively in high pressure environments.
I am a compassionate Complex Care Support Worker who helps enhance a patients well-being through personalised care plans. I am skilled in managing challenging behaviour and known for creating positive environments and building strong relationships with clients and families.
Overview
6
6
years of professional experience
Work history
Complex care support worker
Private
North Cheam, Sutton
10.2023 - Current
- Offer respite services to family allowing them relief from caregiving duties.
- Administer prescribed medication to ensure timely treatment.
- Keep accurate records of patient's progress, aiding in monitoring effectiveness of care plan .
- Ensures patient comfort by providing personal care and hygiene needs.
- Maintain a safe environment for patient through regular checks and cleanings.
- Manage complex care plans, achieving optimal health outcomes for patient.
- Assists in meal preparation, promoting healthy eating habits amongst patient.
Complex care support worker
Private
Surbiton, Surrey
09.2023 - 10.2024
- Offered respite services to families allowing them relief from caregiving duties .
- Promoted independence among patients through skill enhancement activities.
- Administered prescribed medication to ensure timely treatment.
- Provided emotional support to patients, leading to improved mental health.
- Assisted in meal preparation, promoting healthy eating habits.
- Managed complex care plans.
Early years tutor
Learntree
Surbiton, Surrey
06.2020 - 09.2023
- Assisted students in homework and SATs tutoring.
- Provided feedback and constructive criticism on students' work.
- provided one-on-one sessions for personalised support to each student's needs.
- Supported students to identify and solve problems.
Education
GCSEs - English Literature, English Language, Maths, Combined Science
The Holy Cross School
New Malden, Kingston upon Thames 09.2014 - 06.2019
NCFE CACHE Level 3 Certificate - Health and Social Care
NESCOT College
Ewell, Surrey 09.2019 - 06.2020
NCFE CACHE Level 3 Diploma - Health and Social Care
NESCOT college
Ewell, Surrey 09.2020 - 06.2021
Bachelor of Science (Honors) - Sports and Exercise Science (Nutrition)
Kingston University
Kingston upon Thames 09.2025 -
Skills
- Medical administration
- Gastrostomy feeding
- Safeguarding vulnerable adults
- Empathy and compassion
- Record-keeping
- Seizure management
- Team player
- Report-writing
- Organised
- Empathetic
- Basic First Aid and CPR certified
Volunteer Work
I attended Volunteer Police Cadets on a weekly basis for 6 years, here I worked my way up from a police cadet, to Deputy Head Cadet and then to becoming an Instructor. During my time as a Police Cadet took part in camps, competitions and voluntary community projects. Through cadets I was able to complete The Duke of Edinburgh Bronze, Silver and Gold Awards.
References
References available upon request.
Timeline
Bachelor of Science (Honors) - Sports and Exercise Science (Nutrition)
Kingston University
09.2025 -
Complex care support worker
Private
10.2023 - Current
Complex care support worker
Private
09.2023 - 10.2024
NCFE CACHE Level 3 Diploma - Health and Social Care
NESCOT college
09.2020 - 06.2021
Early years tutor
Learntree
06.2020 - 09.2023
NCFE CACHE Level 3 Certificate - Health and Social Care
NESCOT College
09.2019 - 06.2020
GCSEs - English Literature, English Language, Maths, Combined Science
The Holy Cross School
09.2014 - 06.2019