Dedicated care professional with extensive expertise in Adult care, crisis intervention, and emotional recovery support. Proficient in safeguarding policy implementation, infection control, and health and safety compliance. Skilled in behaviour management, personal hygiene assistance, and grooming with a compassionate approach to residential care support. Adept at medical appointment management, community integration, and care plan coordination to ensure holistic well-being. Committed to fostering a safe and supportive environment while maintaining high standards of record-keeping and conflict resolution.
Overview
11
11
years of professional experience
1
1
Certification
Work history
Complex care support worker
Creative Care Leicester LTD
Leicester, Leicestershire
05.2024 - Current
Administered prescribed medication to ensure timely treatment.
Developed rapport with patients to foster trust and cooperation during treatments .
Promoted independence among patients through skill enhancement activities .
Offered respite services to families allowing them relief from caregiving duties .
Safeguarded patient confidentiality by adhering strictly to data protection laws and regulations .
Monitored vital signs regularly, prompting immediate medical intervention when necessary.
Assisted in meal preparation, promoting healthy eating habits amongst patients.
Handled challenging behaviour effectively ensuring safety of all parties involved .
Responded calmly to manage crises and emergency situations.
Responded quickly to emergencies, reducing potential risks for patients .
Evaluated and addressed individual client needs and concerns through targeted assessments.
Built positive, productive client relationships for enhanced social support.
Liaised with families and caregivers to develop balanced rehabilitation programmes.
Provided mental health support to service users, as well as signposting community resources and local charities.
Supported integration of service users back into community life to maximise successful transition rate.
Maintained confidential case documentation in line with data protection regulations.
Attended regular training and supervision workshops for improved service user support.
Maintained a safe environment for patients through regular checks and cleanings.
Assisted patients with daily personal, hygiene and incontinence care.
Adopted person-centred approach in all aspects of care-giving.
Supervised patients during outings and physical activities, promoting dignity and independence.
Promoted community engagement and sense of belonging.
Helped service users to gain ability to function independently in society.
Ensured cleanliness and hygiene standards met in all residential areas, providing a healthy environment for inhabitants.
Account Assistant
Asiko House of Food LTD.
London
11.2022 - 04.2024
Provided administrative support to team members aiding overall productivity.
Organised financial paperwork for efficient record keeping and easy access during audits or queries from management.
Reduced discrepancies in ledgers by meticulous reconciliation procedures.
Streamlined invoice processing for improved efficiency.
Reconciled monthly bank statements, ensuring correctness of entries.
Prepared bank deposits, resulting in timely crediting of accounts receivable.
Business Office Manager at Creative Care Solutions – Madisonville Care CenterBusiness Office Manager at Creative Care Solutions – Madisonville Care Center