Freya Graham

Front of house waiter

Minster coffee shop

Lichfield , Staffordshire

04.2025 - Current

Communicated dietary requirements to kitchen staff, avoiding potential allergic reactions.
Ensured customer satisfaction by delivering excellent service.
Maintained cleanliness of dining area to uphold high standards of hygiene.
Managed reservations for optimal seating arrangement.
Provided menu explanations to customers, aiding their meal choices.
Enhanced dining atmosphere with friendly and attentive customer service.
Handled complaints effectively, ensuring repeat business.
Cleaned, sanitised and organised food storage racks and bins, maintaining exceptional hygiene standards.
Warmly greeted guests upon arrival to create welcoming atmosphere.
Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
Used appropriate sanitising and cleaning products to maintain hygienic kitchen and food preparation areas.
Greeted customers, presented menus and shared information about available special items.
Maintained excellent guest satisfaction by providing attentive, proactive and helpful service.
Undertook regular deep-cleaning tasks, resulting in an immaculate work area.
Improved efficiency in the kitchen by organising washed dishes for easy access.
Assisted in maintaining a well-ordered kitchen, resulting in increased productivity.
Kept dishwashing area free from clutter, maximising space for more productive work.
Employed efficient soaking methods to soften stubborn food residue, leading to easier cleaning.
Reduced breakages and loss through careful handling of delicate crockery and glassware.
Sorted dishes before washing, increasing operational efficiency.
Maintained high standards of cleanliness by thoroughly washing kitchen utensils.
Worked collaboratively with the rest kitchen staff, fostering a positive working atmosphere.
Contributed to smooth running of restaurant through timely completion of dishwashing tasks.