Alex Osborn
Catterick Garrison,United Kingdom
Summary
A dedicated professional with expertise in customer service, order processing, and upselling, demonstrating resilience and composure under pressure. Skilled in product knowledge, table service, and public speaking, with a proven ability to motivate sales and enhance customer satisfaction. Committed to delivering exceptional results through patience, tenacity, and a focus on achieving business goals.
Overview
1
1
year of professional experience
5
5
years of post-secondary education
Work history
Front of house waiter
The Jolly Fisherman
Craster, Northumberland
2023.03 - 2023.11
- Provided recommendations to customers, enhancing their dining experience.
- Enhanced dining atmosphere with friendly and attentive customer service.
- Set up table settings efficiently prior to service resulting in smooth start of shift.
- Coordinated with kitchen and bar staff for seamless order delivery.
Education
GCSEs -
The Duchess's community high school
Alnwick, Northumberland 2019.09 - 2024.06
Skills
- Resilience and tenacity
- Resilient under pressure
- Patience and composure
- Order processing
- Customer Service
- Product knowledge
- Upselling
- Table service
- Public speaking
- Motivation for sales
Affiliations
Football
Gaming
Socialising
Spending time with family and friends
Timeline
Front of house waiter
The Jolly Fisherman
2023.03 - 2023.11
GCSEs -
The Duchess's community high school
2019.09 - 2024.06