Charlotte Whiteaker
Reading,Berkshire
Summary
Friendly and persistent individual with great communication skills, always striving for best possible experience for customers. Tenacious handling of food orders, drinks and bills, ensuring best service and creating trust within my team. Ready to improve and develop communication, service and teamwork in Waiter role.
Overview
1
1
year of professional experience
Work history
Front of house waiter
The Castle Inn
Hurst, Wokingham
2025.06 - Current
- Accurately take orders from customers, providing recommendations for food and drink off menu.
- Prepared bills accurately at end of meals, avoiding any discrepancies or disputes with customers.
- Assisted with social events like weddings, enhancing guest satisfaction through attentive service.
- Provided helpful customer service to those around me, whilst also aiding my team of colleagues.
Education
GCSEs - Currently studying English Literature, Media Studies and History at A-Level.
The Piggott School
Wargrave, Wokingham 2020.09 -
Skills
- Non-Alcoholic beverage serving
- Beverage preparation
- Tea and coffee making
- Order processing
- Cash handling
- Table clearing proficiency
- Glass polishing
- Menu memorising
- Welcoming customers
- Customer service improvement
- Patience and composure
Affiliations
- Reading and writing
- Music, proficient at Bass and Acoustic/Electric Guitars, have played both these instruments for 8+ years.
- Swimming, have taken part for 10+ years at local club
Accomplishments
- Achieved the Duke of Edinburgh Bronze Award, vastly developed my teamwork and organisation skills.
- Volunteered at football coaching, where I enhanced my communication skills doing something I am passionate about.
- Took part in a Leadership programme assisting younger children with sport, helped my team leadership, planning and organisational skills.
- Took part in teaching opportunities to primary school children alongside other students, developed public speaking and management skills.
Timeline
Front of house waiter
The Castle Inn
2025.06 - Current
GCSEs - Currently studying English Literature, Media Studies and History at A-Level.
The Piggott School
2020.09 -