Summary
Overview
Work history
Skills
HOBBIES
Work availability
Quote
Timeline
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Frazer Smith

Frazer Smith

Hull,Kingston upon Hull

Summary

Confident individual with integrity and a committed work ethic. I build rapport quickly for positive, productive working relationships. Alert and focused for responsive support in pressured environments.

Overview

9
9
years of professional experience

Work history

Prison Custody Officer

HMPPS
Hull, Kingston upon Hull
04.2018 - Current
  • Identified security and safety issues, immediately notifying supervisors of concerns.
  • Expertly communicate with people from diverse backgrounds to provide the best possible safe, secure prison care.
  • Received, inducted and discharged prisoners following established procedures.
  • Establish meaningful working relationships to encourage a positive approach to rehabilitation and personal development.
  • Resolve incidents, maintaining the safety and security of prison staff and offenders.
  • Staying calm and poised during heated, difficult or stressful situations, alleviating conflicts.
  • Act as a professional role model to other staff and those within prison care.
  • Identifying vulnerable people in custody and handling instances of self-harming in accordance with SASH and ACCT protocols.
  • Encourage prisoners to participate in work and education programmes.
  • Diligently supervises prisoners throughout shifts, including during meal times, recreation periods, and work assignments.

Croupier

Grosvenor Casinos
Huddersfield, Kirklees
08.2014 - 04.2018
  • Conducted table games, including American Roulette, Blackjack and Three Card Poker, according to game rules and casino policies.
  • Maintained optimal pace of the game through appropriate handling of cards and chips.
  • Upheld operational efficiencies, developing strong, positive relationships with other gaming staff.
  • Provided game commentary, using clear, professional language to ensure guest comprehension.
  • Demonstrated mental calculation skills, handling chips and currency with accuracy.
  • Ensured outstanding gaming experience, working with Table Supervisor to meet table demand.
  • Promoted customer retention and satisfaction by greeting guests in a friendly and enthusiastic manner to encourage a fun gameplay environment.
  • Identified and removed cheating players following procedure.

Skills

  • Influential leader
  • Excellent communicator
  • Customer rapport
  • Keen problem solver
  • Persuasive negotiator
  • Authoritative demeanour
  • Observational

HOBBIES

I am passionate about combat sports, particularly Mixed Martial Arts and Brazilian Jiu-Jitsu, and I enjoy both training and participating in them. I am a frequent gym-goer, waking up at 4 am five days a week to start my day with a workout. In addition to physical training, I have developed a keen interest in cooking and specialize in Italian and Chinese cuisines. During my free time, I enjoy researching new techniques and recipes to further develop my hobbies.

Work availability

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Quote

"Anyone who has never made a mistake has never tried anything new"
Albert Einstein

Timeline

Prison Custody Officer

HMPPS
04.2018 - Current

Croupier

Grosvenor Casinos
08.2014 - 04.2018

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Frazer Smith