Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic

Frankie Barnett

Chessington,Surrey

Summary

I grew up looking forward to work so my parents didn't have to because, like many other people I hate asking for stuff whether that be clothes or money to go out, I don't like doing it, I like to earn my own money and keep myself well organized and productive, I like to have a schedule that's why I never like to be late otherwise it messes with my schedule and impacts other people as well, I left my last job due to mental health issues suffering from depression due to life itself and since then I have been better than ever seeking help and improving my thoughts and making sure they're not negative. I am a driven professional with a background in sales, customer service and operations management across diverse industries. I am highly skilled at fostering relationships with customers to increase loyalty and retention while improving satisfaction levels. Seeking to leverage strong target achievement to progress within a growing company. I am also a dedicated student seeking a flexible retail position. Ready for practical experience and enthusiastic about helping others. Prepared to learn and support the team. I have experienced being a retail sales assistant and have a strong passion for strong retail background and experience in customer service, merchandising and stock management. Works hard to keep shop operating smoothly and customers satisfied.

Overview

6
6
years of post-secondary education

Work history

Retail Sales Assistant

FatFace
Kingston upon Thames, Surrey
2022.11 - 2023.03
  • Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
  • Monitored display stock levels, replenishing for the consistently well-stocked sales floor.
  • Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
  • Carried out back-of-house maintenance, for clear, easy-to-navigate stockroom management.
  • Assisted customers with product selection and sales, recommending items to increase transaction value.
  • Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
  • Resolved customer complaints and processed issues with proactive problem-solving skills.
  • Operated cash registers with accuracy and processed cash and card transactions.
  • Replenished floor stock and processed deliveries promptly, maximizing product availability for customers.
  • Maintained knowledge of products and features to provide recommendations to customers.

Education

GCSEs - Biology, Chemistry, Physics, Math's, English, Computer Science, Physical Education, Geography and Art

Chessington School
Chessington
2016.09 - 2021.06

A-Levels - BTEC Level 3 in Sport

Chessington School
Chessington
2021.09 - 2023.05

Skills

  • Retail merchandising expertise
  • Money handling
  • Product Promotions
  • Energetic self-starter
  • Loss Prevention
  • Results driven
  • Self-motivated
  • Outstanding customer service
  • Confident communicator
  • Accurate money handling
  • Face-to-face selling
  • Just In Time stock control
  • Returns
  • Customer service
  • Promotions
  • Cash management

Languages

English
Native

Timeline

Retail Sales Assistant

FatFace
2022.11 - 2023.03

A-Levels - BTEC Level 3 in Sport

Chessington School
2021.09 - 2023.05

GCSEs - Biology, Chemistry, Physics, Math's, English, Computer Science, Physical Education, Geography and Art

Chessington School
2016.09 - 2021.06
Frankie Barnett