Florence Pritchard
Chichester,West
Summary
Approachable, conscientious individual with experience of delivering exceptional customer service. Remains calm and collected in busy environments, following orders and communicating with team members. Demonstrates strong attention to detail and fast-paced learning.
Overview
5
5
years of professional experience
1
1
Certification
Work history
Barista Maestro
Costa Coffee
Bridgend/Chichester, Mid Glamorgan/West Sussex
2023.08 - Current
- Provided a welcoming atmosphere to customers, promoting return visits.
- Performed cash handling duties accurately to maintain financial integrity.
- Addressed any customer complaints or issues promptly, ensuring customer satisfaction.
- Trained new and junior staff members on coffee-making techniques, including grinding, steaming and latte art.
- Promoted seasonal beverages effectively increasing their uptake.
- Produced high-volume coffee orders quickly and accurately, meeting customer demand.
Assistant
Sloane Home
Cowbridge
2020.03 - 2022.08
- Process orders and print sales documents
- Prepare, produce and dispatch orders to customers
- Stock control - monitor and maintain stock levels and complete stock checks
- Respond to customer enquiries over the phone and email
Education
Bachelor of Arts - Dance Education and Teaching
University of Chichester
Chichester 2024.09 -
GCSEs -
St Claire's School
2017.09 - 2022.06
A-Levels -
Bryntirion Comprehensive
2022.09 - 2024.06
Skills
- Team player
- Organised
- Communication
- Ability to work under pressure
- Time management
- Conscientious
- Friendly
- Motivated
- Fast-learner
Certification
- LAMDA Grade 4 Acting, 2020- Distinction
- LAMDA Grade 5 Acting, 2021 - Distinction
Personal Information
- Date of birth: 04/28/06
- Gender: Female
- Nationality: Welsh
Affiliations
- Stagecoach Performing Arts - 9 years
- Performance Troupe - 5 years
Timeline
Bachelor of Arts - Dance Education and Teaching
University of Chichester
2024.09 -
Barista Maestro
Costa Coffee
2023.08 - Current
A-Levels -
Bryntirion Comprehensive
2022.09 - 2024.06
Assistant
Sloane Home
2020.03 - 2022.08
GCSEs -
St Claire's School
2017.09 - 2022.06