Summary
Overview
Work history
Skills
Affiliations
References
Timeline
Generic

chelsea higgs

Castleford,Wakefield

Summary

Dedicated professional with a strong focus on efficiency and customer satisfaction, skilled in beverage preparation speed and handling customer complaints. Demonstrates responsibility acceptance and expertise in cash register use, complemented by a team player attitude and quick learning ability. Proficient in food preparation and safety, with experience in till management, aiming to leverage these skills to enhance operational excellence in a dynamic environment.


Overview

4
4
years of professional experience

Work history

barista maestro

Costa
Wakefield, Wakefield
01.2025 - Current
  • Addressed any customer complaints or issues promptly, ensuring customer satisfaction.
  • Maintained cleanliness of the café area whilst preparing orders.
  • Enhanced bar efficiency by keeping work areas tidy and well-stocked.
  • Ensured customer satisfaction by providing top-quality coffee and beverages.
  • Performed daily opening and closing routine including cashing up, inventory checks and security procedures.
  • Carried out day-to-day duties accurately and efficiently.
  • Worked flexible hours, covering nights, weekends and bank holidays.
  • Consistently arrived at work on time and ready to start immediately.

Baker

sainsurys
Wakefield
02.2024 - 11.2024
  • Met strict food safety guidelines, maintained a safe working environment.
  • Assisted colleagues during busy periods ensuring smooth operations within the bakery department.
  • Worked in compliance with health and safety regulations ensuring a risk-free environment.
  • Prepared dough using commercial mixing equipment, resulting in evenly mixed ingredients.
  • Maintained high standards of food safety whilst handling raw materials or finished products.
  • Monitored oven temperatures to ensure perfectly baked loaves every time.
  • Cleaned and maintained kitchen equipment and oven.

FOH team member

greene king
Wakefield
02.2021 - 01.2024
  • Upheld strict hygiene practices whilst handling food items, reducing risk of cross-contamination.
  • Increased efficiency in the kitchen through effective coordination between front-of-house and back-of-house teams.
  • Enhanced customer experience with timely delivery of food to tables.
  • Rotated stock regularly, reducing waste from expired products.
  • Prepared beverages, ensuring consistent quality.
  • Restocked bar efficiently during busy periods.
  • Changed beer kegs safely and efficiently, consistently following health and hygiene guidelines.

Skills

  • Efficient work pace
  • Beverage preparation speed
  • Handling customer complaints
  • Responsibility acceptance
  • Cash register use
  • Team player
  • Quick learner
  • Food preparation and safety
  • Till management

Affiliations

  • I like to go on hikes in my free time
  • I like exploring new places.
  • I like reading books

References

References available upon request.

Timeline

barista maestro

Costa
01.2025 - Current

Baker

sainsurys
02.2024 - 11.2024

FOH team member

greene king
02.2021 - 01.2024

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chelsea higgs