Fitore Haxholli
London,United Kingdom
Summary
Experienced Optical Consultant with over 12 years in the industry. Driven professional with keen ability to understand customer needs and provide the best solutions. Possesses strong communication and analytical skills, with proven background in customer service and sales. Dedicated to enhancing customer experiences and optimizing vision care outcomes. Loyal employee with solid understanding of training. Dedicated team player, hands-on in task completion.
Overview
13
13
years of professional experience
5
5
years of post-secondary education
Work History
Optical consultant
Boots Opticians
London
02.2012 - Current
As an Optical consultant, I have provided expert support in delivering personalized eye care solutions and eyewear recommendations. my role combines clinical understanding, product knowledge, and customer service.
- supported optometrists during eye examinations, including conducting pre-screening testing.
- maintained accurate patient records and managed booking systems
- prepared patients for their eye exams by collecting medical histories and explaining procedures.
- maintained accurate and confidential patient records and clinical guidelines.
- coordinated patient flow to ensure efficiency and minimal waiting times.
Education
GCSEs -
quintin kynaston
London 09.2001 - 07.2006
A-Levels -
Quintin kynaston
Skills
- Communication skills (with customers and colleagues)
- Verbal and written communication
- Ability to work under pressure
- organized
- Optical dispensing
- Collaborative teamwork
- Stock management
- Initiative and self-motivation
- Working well as part of a clinical and retail team
Timeline
Optical consultant
Boots Opticians
02.2012 - Current
GCSEs -
quintin kynaston
09.2001 - 07.2006
A-Levels -
Quintin kynaston
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