Finley Vicary

As a tesco colleague I have provided excellent customer service in a face based environment solving customer queries and complaints efficiently whilst working collaboratively in a team to achieve shared goals

• Ensured adherence to company policy by all team members, maintaining professionalism at all times.
• Streamlined processes to improve and optimise office operations.
• Provided comprehensive onboarding training to reduce learning curve for new hires.
• Prioritised and assigned tasks for strategic and optimised distribution of workloads.
• Monitored daily operations whilst reducing operational cost significantly.
• Achieved the record profit day for the company