Finley Sellick

Hevingham,Norfolk

Summary

Positive and reliable, with talent for customer service and knack for multi-tasking in fast-paced environments. Skilled in communication and problem-solving, ensuring smooth and pleasant interactions with customers. Eager to contribute to thriving leading role, enhancing customer satisfaction and operational efficiency.

Specialising in beverage preparation and customer service within bustling café environments. Capable of enhancing customer experiences through creation of bespoke coffee blends and delivering top-tier service. Skills in team leadership and operational management ensure smooth café operations and consistent customer satisfaction.

Outgoing Waiter eager to assist team and willing to take on any task. Experienced at helping guests feel welcome while responding to questions in friendly and knowledgeable manner.

Overview

year of professional experience

years of post-secondary education

Certification

Work history

Barista

Brewed Awakening

Cromer, Norfolk

11.2024 - 06.2025

Addressed any customer complaints or issues promptly, ensuring customer satisfaction.
Upheld excellent relationships with regular clients fostering loyalty and repeat business.
Demonstrated proficiency in operating espresso machines with precision and care.
Promoted seasonal beverages effectively increasing their uptake.
Implemented hygiene standards throughout café premises for public health safety compliance.
Provided a welcoming atmosphere to customers, promoting return visits.
Built strong relationships with customers, recalling names and regular orders to maintain rapport and loyalty.
Delivered exceptional service to customers for their enjoyment and comfort.
Collaborated with team members during busy periods improving workflow efficiency.
Maintained cleanliness of the café area whilst preparing orders.

Education

GCSEs -

Sheringham Highschool

Sheringham, Norfolk

09.2019 - 06.2024

Skills

Food safety regulations
Milk steaming and frothing
Beverage preparation speed
Tea preparation
Beverage presentation
Barista equipment maintenance
Efficient work pace
Patience and tolerance

Sense of humour
Positive attitude under pressure
Hot chocolate making
Responsibility acceptance
Health and Safety
Teamwork and collaboration
Espresso machine operation
Quick learner

Languages

English

Native

Certification

Food And Hygiene Level 2 Certificate

Level 2 First Aid And Mental Health Certificate

Affiliations

I enjoy fitness and weightlifting, fishing and yachting, and also guitar playing.

Timeline