Finley Hague

• Provided exceptional customer service to ensure positive shopping experience.
• Facilitated seamless transactions at check-out counters for quick checkout process.
• Enhanced customer satisfaction by promptly addressing queries and concerns.
• Processed sales and orders accurately and efficiently, exceeding performance and productivity targets.
• Advised customers on insurance and protection options to increase sales.

Working at the dinosaur park for 4 seasons, I had lot's of responsibilities that insured the smooth operation of the Reception, Café and Kitchen area of the park (The Main Building).

As I Receptionist, I;

• Solved administrative and customer service issues with knowledgeable assistance and friendly support.
• Answered and helped resolve enquiries from clients, vendors and general public.
• Handling phone calls from business partners & vendors as well as customers and members of the public.
• Delivered front of house duties with warm and professional manner.
• Kept reception area clean and neat to give visitors positive impression of the park.
• Operated a till effectively, Handling legal tender regularly.

As a Kitchen Assistant and Café Worker, I;

• Kept kitchen areas clean, orderly and well-stocked for smooth service.
• Implemented new techniques for cleaning & stock management that enhanced work efficiency
• Collected, washed and sanitised cooking utensils.
• Operating a fry cooker and preparing food in a hygienic and timely manner.
• Cleaned and set tables quickly after customers left to maximise restaurant capacity.
• Cleaned, sanitised and organised food storage racks and bins, maintaining exceptional hygiene standards.
• Served high volumes of guests in fast-paced service environments with exceptional customer care.
• Completed all cleaning, stocking and organising tasks ready for the next day.

During my time working at Mwnci Studios, I learned more advanced techniques of audio engineering, but also transferrable skills including;

• Resolved customer issues effectively, using strong interpersonal skills and conflict resolution techniques.
• Maintained excellent client satisfaction by providing in-depth support and knowledge in my field.
• Working with clients to bring out the best in their skillset and instilling confidence in them to perform at a high level.