Fernando Borges Da silva moreira
Gerrards Cross,Buckinghamshire
Summary
Professional with 8+ years of experience in hospitality and delivery sectors. Proven ability to manage responsibilities under pressure while ensuring high levels of customer satisfaction. Fluent in Portuguese and possesses intermediate-advanced English skills. Committed to contributing reliability and a strong work ethic to a dynamic team.
Dependable professional with strong organisational and navigational skills, coupled with proactive approach to problem-solving. Adept in time management and customer service, ensuring timely and accurate deliveries. Committed to enhancing client satisfaction and operational efficiency.
Overview
9
9
years of professional experience
Work history
Self-employed / Courier Services, London
Uber Eats
Uxbridge, Hillingdon
07.2018 - Current
- Organised daily delivery routes based on priority and geographical location saving time and fuel costs.
- Adapted to changing road conditions due to weather, prioritising safety at all times.
- Delivered fragile items with care, preventing breakages during transit.
- Coordinated with team members at parcel hubs for smooth handover of goods.
- Complied strictly with traffic regulations whilst on duty to maintain a clean driving record.
- Sorted packages for accurate delivery to correct addresses.
- Provided proof of delivery to clients via digital platforms, enhancing communication transparency.
- Improved customer satisfaction with prompt and courteous services.
- Ensured timely deliveries by following efficient routes and schedules.
Chef
Wildwood Restaurant
Gerrards Cross, Buckinghamshire
06.2016 - 08.2019
- Adhered to strict hygiene standards, ensured a clean working environment.
- Performed regular equipment maintenance increased lifespan of kitchen appliances.
- Created balanced meal plans abiding by dietary restrictions.
- Streamlined kitchen operations for enhanced efficiency.
- Reduced food waste to improve profitability.
Skills
- Pressure handling
- Paperwork completion
- Understanding of confidentiality protocols
- Driver'S licence
- Efficient organising
- Efficient loading techniques
- Manual handling
- High-volume parcel collections
- Local area knowledge
- Van driving
- High-volume package deliveries
- Commercial driving
- Package sorting
- Moped driving
Languages
Portuguese
Native
References
References available upon request.
Timeline
Self-employed / Courier Services, London
Uber Eats
07.2018 - Current
Chef
Wildwood Restaurant
06.2016 - 08.2019
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