Felix Nfodjo
London
Summary
Resourceful employee with outstanding knowledge to develop and maintain healthy customer pipeline. Consistently works to attract new business opportunities. Talent in administrative oversight, recruitment processes and customer service improvements.
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.
Overview
3
3
years of professional experience
Work history
Team leader
Simply lunch
Croydon , London
08.2025 - Current
- Coordinated daily tasks, ensuring smooth workflow within team.
- Led project coordination, resulting in timely delivery.
- Encouraged open communication, fostering positive work culture.
- Developed strategies for improved performance level across team.
- Increased team cohesion by implementing regular feedback sessions.
- Reduced staff turnover with effective motivation strategy.
- Resolved conflicts effectively, promoting harmony within workforce.
- Monitored health and safety measures for guaranteed compliance.
Line runner
Simply lunch
Croydon , London
11.2024 - 08.2025
- Trained new staff members on operating procedures to ensure skill development and consistency in performance.
- Assisted team members in resolving technical difficulties, fostering collaborative environment.
- Conducted comprehensive equipment checks before commencement of shifts to prevent delays.
- Maintained cleanliness of work area to meet strict hygiene standards.
Shop assistant
WOFA JOE MARKET
London
03.2024 - 11.2024
- Assisting customers to get right product for their needs
- Being adaptable team player with commercial awareness and excellent communication skills
- High levels of energy and resilience to work in intensive environment
- Working on front desk; answering phone.
Store manager
Gold Coast spot
Ghana
08.2023 - 03.2024
- Stock keeping and ordering of replenishment of goods.
- Stocking shelves to ensure items are available for customers.
- Product knowledge, advising customers of best products and goods to suit their consumption
- Taking deliveries and organising stock.
- Display organising to ensure shop stood out in market.
- Handling money, taking payments and using cash register to store takings.
Slitting operator
B5 plus
Ghana
05.2023 - 08.2023
- Serving customers with best coil plate ever
- Taking orders from customers.
- Table service and customer care, ensuring customer is satisfied with their order.
- Answering phone, taking customers details for bookings.
Education
GCSEs - General Arts, Genius link technology, Electrical Engineering
Ningo Senior high technical
Greater Accra Skills
- Excellent communication skills
- Customer focused
- Time management & organisation
- Self-Motivated
- Analytical thinking
- Attention to detail
- Strong work ethic
- Team coordination
- Conflict resolution
- Motivational strategies
- Health and safety compliance
- Communication skills
Languages
English
Beginner
A1
Timeline
Team leader
Simply lunch
08.2025 - Current
Line runner
Simply lunch
11.2024 - 08.2025
Shop assistant
WOFA JOE MARKET
03.2024 - 11.2024
Store manager
Gold Coast spot
08.2023 - 03.2024
Slitting operator
B5 plus
05.2023 - 08.2023
GCSEs - General Arts, Genius link technology, Electrical Engineering
Ningo Senior high technical