JAMAR DAWO
Summary
I am an proactive individual and results-driven emerging professional with proven leadership experience in fast-paced, client-focused environments. Leveraged advanced communication and strategic planning abilities to drive [25%] improvements in team efficiency and customer satisfaction at Constellation. Currently pursuing a BSc in Business Management & Accounting and Finance at Nottingham Trent University, with a strong academic record and international study experience. Adept at building relationships, delivering first-class service, and rapidly adapting to new technical domains—including tax and compliance. Passionate about launching a career in Business Tax, bringing a collaborative approach and a relentless drive to exceed expectations.
Overview
4
4
years of professional experience
9
9
years of post-secondary education
1
1
Certification
Work history
Team Leader
Constellation
Birmingham, West Midlands
2022.08 - 2026.02
• Directed a team of [15+] staff, optimizing workflows to consistently exceed service KPIs and enhance operational efficiency.
- • Facilitated and led safety trainings, fostering a culture of compliance and risk mitigation.
- • Proactively resolved escalated issues, delivering seamless client experiences and maintaining high satisfaction levels.
Christmas Temp
Mark and Spencers
Nottingham
2025.11 - 2026.01
• Delivered exceptional customer service in a high-volume retail setting, resolving inquiries and ensuring timely stock replenishment.
• Maintained compliance with health, safety, and inventory protocols.
Steward
K2
Birmingham, West Midlands
2023.06 - 2025.01
• Supervised and coached a diverse team, delegating responsibilities based on individual strengths to drive [20%] improvement in team output.
• Supported employee development, ensuring consistent delivery of top-tier client service and adherence to company standards
Waiter Bartender
Neway International
Birmingham, West Midlands
2021.11 - 2022.07
• Managed customer relations, conflict resolution, and operational excellence in a dynamic hospitality environment.
• Collaborated with cross-functional teams to deliver high-quality service and uphold brand standards.
Education
Bachelors - Business Management & Accounting and Finance
Nottingham Trent University
Nottingham 2024.09 - 2027.06
A-Levels - Law, Business, BTEC Sport, Core Maths
Bishop Challoner Catholic College
Birmingham 2021.09 - 2023.05
GCSEs - Maths, English Literature, English Language, History, DT, RE, Science, Sport, Business
Bishop Challoner Catholic College
Bishop Challoner Catholic College 2016.09 - 2021.05
Skills
- Excellent communication skills
- Practical skills
- Friendly and talkative
- Professional
- Mature approach
- Leadership skills
- Teamwork skills
- Organizational skills
- Delegation
- Strategic and planning
- Problem solving and decision Making
- Decision-Making competence
- Ethical judgement
- Use of accounting software
- Economic forecasting
- Budgeting expertise
- Excellent interpersonal skills
- Business Analytics
- Analytically driven
- Advanced knowledge of Excel and PowerPoint
Websites
Personal Information
Custom Section
- WB Trading Course, Progressive Property
- EE Playmakers Course, Birmingham, B15 1HD
Websites, Portfolios and Profiles
https://www.linkedin.com/feed/
Languages
6,C2,3,B1
Languages
German
English
Certification
Summer German Language Course
Timeline
Christmas Temp
Mark and Spencers
2025.11 - 2026.01
Bachelors - Business Management & Accounting and Finance
Nottingham Trent University
2024.09 - 2027.06
Steward
K2
2023.06 - 2025.01
Team Leader
Constellation
2022.08 - 2026.02
Waiter Bartender
Neway International
2021.11 - 2022.07
A-Levels - Law, Business, BTEC Sport, Core Maths
Bishop Challoner Catholic College
2021.09 - 2023.05
GCSEs - Maths, English Literature, English Language, History, DT, RE, Science, Sport, Business
Bishop Challoner Catholic College
2016.09 - 2021.05