Favour Okunuga
Bexley
Summary
Customer-focused and proactive individual with excellent communication skills and a proven ability to perform effectively in fast-paced environments. Strong team collaborator with solid problem-solving skills and time management, consistently committed to enhancing guest satisfaction and service quality.
Overview
2
2
years of professional experience
Work history
Hospitality Assistant
London
New Cross, Lewisham
2023.06 - 2025.05
- Delivered excellent customer service in a busy hospitality environment
- Welcomed customers warmly and ensured a positive dining experience
- Took and processed customer orders accurately and efficiently
- Served food and drinks promptly while maintaining professional standards
- Handled cash and card transactions confidently using the till system
- Worked effectively within a fast-paced team environment during busy periods
- Maintained high standards of cleanliness, hygiene, and food safety
- Assisted in setting up and organising dining areas to ensure smooth service
- Responded to customer questions and resolved issues professionally
- Demonstrated strong communication, teamwork, and multitasking skills
Education
BTEc Level 3 - Law
Blacken Sixth Form
Sidcup 06.2024
GCSEs -
Blacken School for Girls
Sidcup06.2022
Skills
- Customer service
- Cash handling
- Communication
- Teamwork
- Sales skills
- Time management
- Organisation skills
- Customer engagement
- Attention to detail
Timeline
Hospitality Assistant
London
2023.06 - 2025.05
BTEc Level 3 - Law
Blacken Sixth Form
GCSEs -
Blacken School for Girls