Eylul Yildizcakar
Surrey,UK
Summary
Experienced professional with a strong background in customer service and hospitality. Demonstrates expertise in staff training, tills operation, and time management. Proficient in digital ordering systems, cash handling, and payment processing. Skilled in table serving, food preparation, menu memorisation, and upselling. Adept at enhancing customer experiences through drinks list product expertise and efficient table clearing. Committed to delivering exceptional service and seeking opportunities to further develop within the industry.
Overview
2
2
years of professional experience
3
3
years of post-secondary education
Work History
Waitress
Shiraz Restaurant
11 Massetts Rd, Horley RH6 7PR, UK
02.2023 - Current
- Made customers happy by giving fast and friendly service.
- Helped manage stock and made restaurant work better.
- Set up tables nicely to make the dining experience better.
- Kept the dining area clean and followed health and safety rules.
- Helped with special events and gave personalised service for parties.
- Worked well with the kitchen team to keep things running smoothly during busy times.
- Used good communication skills to solve customer problems.
- Worked closely with kitchen staff to make sure orders were correct.
- Gave excellent service to customers and made their dining experience better.
Education
Certificate of Higher Education - Foreign Language
Sehit Kayan Anatolia High School
Turkey 01.2020 - 12.2021
Esol Level 1-2-3 Entry - Speaking Listening and Writing
Crawley College
UK 01.2022 - 12.2022
Skills
- Staff training capabilities
- Tills operation
- Time management mastery
- Digital ordering system use
- Cash handling
- Customer Service
- Payment Processing
- Table clearing
- Food preparation
- Menu memorisation
- Upselling
- Drinks list product expertise
- Table serving
- Section management
Affiliations
- Fashion, Social media, gym, listening music, travel, cooking, foods, coffee, shopping
Languages
Turkish
Proficient (C2)
English
Proficient (C2)
Timeline
Waitress
Shiraz Restaurant
02.2023 - Current
Esol Level 1-2-3 Entry - Speaking Listening and Writing
Crawley College
01.2022 - 12.2022
Certificate of Higher Education - Foreign Language
Sehit Kayan Anatolia High School
01.2020 - 12.2021
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