Summary
Overview
Work history
Education
Skills
Affiliations
Certification
Timeline
Generic

holly morgan

falmouth,England

Summary

I am a dedicated professional with extensive experience in food service, including barista roles and employee training. This demonstrates exceptional skills in staff training, resilience under pressure, and compliance with hygiene regulations. I have a clear understanding of dietary requirements, handling cash, and maintaining patience and composure; adept at order taking, verbal communication, and executing opening and closing procedures. As well as being committed to delivering high-quality service while ensuring allergy awareness and special dietary needs are met.

In my role as a health care assistant i was a compassionate Healthcare Assistant with a comprehensive background in effective, efficient care of elderly patients in care home settings. Providing exceptional care, thorough monitoring and dedication to safe nursing practices for continued patient trust. Whilst maintaining excellent levels of patient care through continued kindness and commitment to safe working practices.

Overview

6
6
years of professional experience
19
19
years of post-secondary education
1
1
Certification

Work history

waitress

the quirky bird café
Penzance, Cornwall
09.2019 - Current
  • Demonstrated excellent multitasking abilities for the timely delivery of orders.
  • Optimised workflow in busy periods through successful coordination with the kitchen staff and front of house.
  • Ordered and stocked beverage supplies, maintained availability of popular drinks.
  • Accommodated special event needs, provided customised services for parties.
  • Maintained clean and organised dining area for customer comfort.
  • Executed food and drink orders accurately to improve customer satisfaction rates.
  • Showcased extensive knowledge of menu items.
  • Met special dietary requests with careful preparation.
  • Advanced team efficiency by assisting in training new waitstaff members.

Health care assistant

NHS Foundation Trust
Truro, Cornwall
02.2023 - 05.2024
  • Escorted patients for tests or procedures within the hospital premises whilst ensuring their safety and comfort.
  • Provided basic health education to patients for proper self-care post discharge.
  • Assisted elderly residents with daily tasks such as eating, bathing and dressing up for an enhanced quality of life while living in care homes.
  • Collaborated with nurses to provide comprehensive patient care, ensuring a smooth recovery path.
  • Managed personal hygiene of bed-bound patients, maintained dignity and respect at all times.
  • Delivered high-quality patient service by maintaining cleanliness in wards.
  • Upheld patient confidentiality at all times whilst performing duties as per data protection norms set down by the NHS.
  • Prepared meals for patients, ensured balanced nutrition intake.

Education

GCSEs - maths

humphry davy school
Penzance, Cornwall
02.2017 - 05.2021

GCSEs - english

humphry davy school
Penzance, Cornwall
02.2017 - 05.2021

GCSEs - science

humphry davy school
Penzance, Cornwall
02.2017 - 05.2021

GCSEs - health and social care

humphry davy school
Penzance, Cornwall
02.2017 - 05.2021

A-Levels - tlevel health

truro and penwith college
Truro, Cornwall
09.2021 - 06.2023

Skills

  • Staff training capabilities
  • Resilient under pressure
  • Hygiene regulations compliance
  • Dietary requirements understanding
  • Patience and composure
  • Order taking proficiency
  • English fluency
  • Cash handling
  • Verbal communication
  • Opening and closing procedures
  • Food preparation
  • Table clearing
  • Special dietary requirements
  • Food service
  • Barista experience
  • Employee training
  • Allergy awareness

Affiliations

  • baking cakes and cupcakes for family and friends

Certification

driving license

Timeline

Health care assistant

NHS Foundation Trust
02.2023 - 05.2024

A-Levels - tlevel health

truro and penwith college
09.2021 - 06.2023

waitress

the quirky bird café
09.2019 - Current

GCSEs - maths

humphry davy school
02.2017 - 05.2021

GCSEs - english

humphry davy school
02.2017 - 05.2021

GCSEs - science

humphry davy school
02.2017 - 05.2021

GCSEs - health and social care

humphry davy school
02.2017 - 05.2021
holly morgan