Ewan Russell

• Sorted and placed letters and parcels into mailboxes and post office boxes with high levels of accuracy.
• Maintained a clean and organized work environment for optimal sorting efficiency.
• Improved overall workplace safety through proper handling of hazardous materials and packages.
• Constantly checked on different sections of the workplace to see where help was most needed.

• Answered customers' questions, recommended items, and recorded order information.
• Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
• Cultivated warm relationships with regular customers.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Greeted new customers, discussed specials, and took drink orders.
• Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
• Folded napkins and prepared silverware sets to provide adequate supply for host station.

-Maintained high standards of cleanliness throughout the cafe

- Provided excellent customer service

- Ordered in stock via phone and email

-Cashed up till at the end of each day

- Created new drink recipes and priced them

• Followed strict recipes and drink measurements to minimize product used.
• Kept bar presentable and well-stocked to meet customer needs.
• Followed alcohol awareness procedures for preventing excessive guest intoxication.
• Adhered to state regarding alcoholic beverage services and customer regulations.
• Served high customer volumes during special events, nights, and weekends.
• Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
• Created attractive bar displays by strategically arranging bottles and glasses.
• Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
• Verified drinking age requirements of customers by carefully reviewing photo identification.

• Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
• Monitored supply levels at counter and maintained customer areas to meet typical demands.
• Cleaned counters, machines, utensils, and seating areas daily.
• Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
• Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
• Elevated customer loyalty by using strong communication abilities to resolve customer problems.

• Cooking various types of food depending on the daily theme
• Making salads for lunch and dinner time
• Setting tables for meals
• Completing daily cleaning tasks
• Presenting food to students
• Preparing vegetables and meat for the head chef
• Closing down and cleaning kitchen at end of day
• Helping students with their kitchen duties when necessary
• Stock checks and rotation

• Prepared food items such as meats, poultry and fish for frying purposes.
• Cleaned and maintained kitchen equipment regularly.
• Checked each food item for freshness and provided feedback to kitchen supervisor for removal.
• Cooked regular menu items and seasonal offerings according to corporate standards and guidelines.
• Rotated stock every shift.
• Serving customers on the checkout when a colleague was busy.
• Making sure customers receive everything they ordered.
• Working quickly and efficiently.
• Never sending anything out that is over or under cooked.

• Maintaining high levels of hygiene.
• Serving Fresh and tasty food to the customers with love, care and speed.
• Filling out paper work such as the "Cook safe" book or delivery invoice checks.
• Ordering stock on a daily basis.
• Preparation of vegetables and meats.
• Baking of cakes.
• Wiping of tables.
• Making tea and coffee for colleagues
• Working the "line" during functions

• Greeting customers with a smile as they enter the store.
• Taking orders efficiently and offering deals
• Completing daily cleaning tasks.
• Packing orders quickly and correctly.
• Running the drive thru.
• Cleaning the restaurant when it was needed

• Helped customers complete purchases and join reward programs.
• Operated and closed out drawers with high accuracy to maintain balanced registers.
• Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
• Checked personal identifications during alcohol and tobacco sales.
• Tallied cash drawer at beginning and end of each work shift.
• Being friendly with customers and initiating conversation.

• Moved items from main storage areas to easily accessible small fridge, freezers and containers to support kitchen staff efficiency.
• Scraped, washed and efficiently restacked dishware, utensils and glassware.
• Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
• Maintained clean, trash-free workspaces to maximize productivity and safety.
• Disinfected counters and wiped down food prep surfaces to prevent illness and cross-contamination from raw meats.
• Boosted team efficiency by keeping kitchen areas organized, clean and properly sanitized.
• Setting and cleaning the dining room. Before and after meals.