Ethan Whitehead-Brown
Newton Aycliffe
Summary
An eagerness to develop knowledge and personal skills. Strong communication, collaboration and organisation skills. Former army cadet 2022-2023. Driven to deliver high-quality service with consistent results, adapt at multi-tasking and seeks solutions to problems using analytical knowledge to findings. Willing to learn fast to deliver high-quality service. Able to work in a high paced and physically demanding environment while maintaining strong attention to detail and accuracy skills.
Overview
7
7
years of post-secondary education
3
3
years of professional experience
Work history
Customer Assistant
Vue Cinemas
Darlington, Durham
2025.10 - Current
- Dealt effectively with customer complaints, resolving issues professionally and amicably.
- Communicated daily offers to customers, promoting in-store deals and discounts.
- Monitored inventory levels routinely to avoid stock-outs or overstocking issues.
- Operated till systems smoothly, streamlining check-out process for customers.
- Built rapport with new and existing customers to boost client retention.
Volunteer (Poppy Appeal)
Royal British Legion
Bishop Auckland
2024.10 - 2024.11
- Gained greater communication and customer service skills
- Gained listening skills
- Gained customer-interaction skills
- Serving customers
Work Experience
Thorn Lighting
Spennymoor
2023.07 - 2023.07
- Gained teamwork knowledge
- Gained problem solving knowledge
- Gained analytical knowledge
- Experience in a fast-paced work environment
Education
Woodham Academy
Newton Aycliffe 2019.09 - 2024.07
NCFE Level III diploma - Uniformed Public Services
Bishop Auckland College
Bishop Auckland 2024.09 - 2026.06
Skills
- Time Management
- Ability to Work Under Pressure
- Ability to Work in a Team
- Adaptability
- Communication Skills
- Fast Learner
- Hard Working
- Willingness to learn
- Self-motivated & driven
- Customer Service
Employment History
Bishop Auckland College, Volunteer, Bishop Auckland, Volunteered at Bishop Auckland College's Christmas Fair 2024., Gained customer interaction and care knowledge, Interpersonal skills, Collaboration skills
Details
- 8 Hambleton Court
- Newton Aycliffe, DL5 7HR
- United Kingdom
- +44 07935331123
- Ewb0808@outlook.com
Timeline
Customer Assistant
Vue Cinemas
2025.10 - Current
Volunteer (Poppy Appeal)
Royal British Legion
2024.10 - 2024.11
NCFE Level III diploma - Uniformed Public Services
Bishop Auckland College
2024.09 - 2026.06
Work Experience
Thorn Lighting
2023.07 - 2023.07
Woodham Academy
2019.09 - 2024.07