Ethan Robinson
Aiskew,United Kingdom
Summary
I am commercially minded, confident, driven and have an extensive commercial, agricultural and retail experience over a number of years. I am quick thinking and possess the ability to thrive in a successful and busy sales and operative environment. I also have extensive experience within maintenance and labouring after helping my dad in his construction company from a young age during holidays and weekends and this is the area that I thrive in. I have also carried out ad hoc work with a friend carrying out gardening and landscaping. I have experience of marketing new products and services and seasonal promotions. I also take every opportunity to build lasting relationships with customers and clients. I am very organised and often work as shift lead/person in charge. I am highly organised, friendly and posses great communication skills and I am usually the member of the team called to deal with any issues to smooth things over and help to maintain and promote the smooth running of the business with both professionalism and charm. I have a good memory, great attention to detail, a strong work ethic and a determined and proactive attitude and thrive on learning new skills and putting them into practice. I possess strong verbal and written communication skills which I believe will help me to explain and encourage customers/clients to have the best service and experience. The position within your company is a dream job for me and covers all my areas of interests and I feel I would be a valuable asset to you and can provide excellent references upon request.
Overview
7
7
years of professional experience
1
1
year of post-secondary education
Work history
Customer Service Advisor
JT Atkinson & Sons Ltd
Bedale
2025.04 - 2026.03
- My role maintains the day to day running of the yard and supports the branch team in delivering an excellent level customer experience by advising customers on the stock we have and are able to source for their individual requirements and assist with placing their orders.
- As well as taking care of our customers I am required to load and unload our vehicles as well as our suppliers, manage stock, keep the yard clean and tidy and provide a safe working environment for everyone.
- The role offers the chance to learn new skills, working as part of a successful team.
- Able to demonstrate an excellent work ethic, good organisational skills and am a great team player who can also work well on my own initiative.
- I also operate and hold a full forklift truck qualification.
- I successfully coordinate with other teams to resolve multi-faceted client problems swiftly.
- I also adhere strictly to policies and procedures for continued company compliance.
Retail Assistant
SPAR
Bedale, North Yorkshire
2023.03 - 2025.04
- Dedicated and hardworking individual with over two years of experience in a fast-paced petrol station/convenience store environment. Proven ability to provide excellent customer service, handle transactions efficiently, and maintain store operations.
- Experience:
- Sales Assistant
- SPAR/Shell, Aiskew, England
- 03/2023-Present
- Provided exceptional customer service by assisting customers with their needs and inquiries, ensuring a positive shopping experience.
- Operated the cash register, processed transactions, and managed cash handling with accuracy.
- Stocked shelves, organised merchandise, and maintained cleanliness throughout the store to enhance product visibility and accessibility.
- Assisted in inventory management, including receiving deliveries and conducting stock checks to ensure optimal product availability.
- Handled customer complaints and resolved issues promptly to maintain customer satisfaction.
- Skills from this job role:
- Strong communication and interpersonal skills
- Excellent organisational and multitasking abilities
- Proficient in cash handling and point-of-sale systems
- Ability to work effectively in a team and independently
- Customer-focused with a positive attitude
General Labourer
DLR Home
Bedale, North Yorkshire
2019.05 - 2023.03
- Kept building and construction areas clear and tidy, reducing site risks.
- Stored building materials safely and securely, minimising damage and loss.
- Prioritised jobs effectively to meet daily construction deadlines.
- Operated forklift trucks and excavators.
- Reduced waste by accurately measuring materials to strict specifications.
- Operated concrete mixers, circular saws and cordless drills.
- Performed basic electrical work and plumbing repairs such as installing new toilets, removing electrical wires, unclogging drains and maintaining gutters.
- Interpreted plan documents to correctly complete work.
- Regularly lifted loads up to 25kg, minimising risk of personal injury by following manual handling techniques.
- Prepared surfaces for plastering, painting using 41 Kingfisher Drive, Aiskew, Bedale, North Yorkshire DL8 1XG
- Full clean licence
General Labourer
Toby Morton
Bedale, North Yorkshire
2021.06 - 2022.12
- Kept building and construction areas clear and tidy, reducing site risks.
- Stored building materials safely and securely, minimising damage and loss.
- Prioritised jobs effectively to meet daily construction deadlines.
- Operated forklift trucks and excavators.
- Reduced waste by accurately measuring materials to strict specifications.
- Performed basic electrical work and plumbing repairs such as installing new toilets, removing electrical wires, unclogging drains and maintaining gutters.
- Operated concrete mixers, circular saws and cordless drills.
- Interpreted plan documents to correctly complete work.
- Regularly lifted loads up to 25 kg, minimising risk of personal injury by following manual handling techniques.
- Managed day-to-day labour duties including heavy lifting, goods transportation and site maintenance.
- Prepared surfaces for plastering and painting using powered sanders.
- Enthusiastically picked up various labouring and construction tasks across site to aid team success.
- Delivered new build projects and high-end housing developments.
- Renovated and restored buildings to meet client needs.
- Maintained clean, safe working environments in line with site regulations, eliminating risks and accidents.
- Transported goods and materials safely and securely to prevent damage and loss.
- Mixed and laid concrete with excellent planning and measuring skills.
- Dug holes, trenches and ditches at desired locations to exact specifications.
- Adhered to site health and safety guidelines, maintaining safe, secure working environments.
- Assisted project progress by providing reliable labouring support to various site teams.
- Drilled through stone and concrete using masonry drill bits and core drills.
- Used shovels or heavy equipment to move different materials based on job needs.
- Operated circular saw to prepare materials in line with project specifications.
- Safely and responsibly transported construction supplies to relevant locations, aiding effective, efficient labouring operations.
- Drove diggers with precision.
- Applied carpentry skills to produce structural elements and interior fittings.
- Paved and resurfaced roads with precision for optimal finishes.
- Read and understood construction plans and technical documentation to deliver accurate results.
- Demolished buildings and responsibly disposed of solid waste.
Retail Shop Assistant (student job)
R Whites
Morton-on-Swale, North Yorkshire
2018.11 - 2022.10
- Employed innate positivity and enthusiasm to create enjoyable retail experiences for customers.
- Operated and maintained cash registers with sufficient cash floats.
- Supported management to implement promotions and special events.
- Built customer rapport by identifying specific needs and making appropriate product recommendations.
- Resolved complaints and product refunds with care and professionalism, maintaining customer satisfaction.
- Covered extra shifts and maintained flexible schedule to achieve store goals.
- Facilitated smooth store operations, performing daily opening and closing functions, including stock counting, cleaning and cashing up.
- Monitored supply of in-demand products and promptly reordered low-stock items to avoid missed sales.
- Replenished sales floor stock regularly to maximise customer purchases.
- Maintained clean and orderly checkout area to meet store presentation standards.
- Exceeded sales targets by upselling and promoting impulse goods.
- Processed store deliveries, distributing products to storage areas and shop floors.
- Trained new employees to deliver first-class customer care.
- Designed visually appealing window displays to engage passing customers and improve store footfall.
- Interacted with customers whilst scanning and packing items, personalising shopping experience.
- Assisted customers with product selection and sales, recommending items to increase transaction value.
- Oversaw accurate labelling and packaging of stock.
- Identified and removed out-of-date stock, correctly recording waste.
- Built lasting relationships with clients through customer service interactions.
- Tagged products quickly and accurately with price tags and stickers.
- Totalled bills using maths skills and maintained accurate till count.
- Managed customer lines for minimum wait times and high satisfaction.
- Designed visually pleasing in-store and window displays to increase footfall.
- Demonstrated product usage and features to customers.
- Checked customer IDs at checkout for age-restricted products.
- Inspected products thoroughly before processing refunds.
- Explained establishment policies to customers and offered advice on selections.
- Built rapport with customers to enhance in-store experience and provide outstanding customer service.
- Carried out active selling from initial customer greeting.
- Prepared invoices for customers with large orders or special sales types.
- Took inventory of stock products and identified discrepancies between computer logs and physical counts.
- Promoted customer loyalty scheme at checkout.
- Packed merchandise for gifts with decorative details.
- Organised displays to promote inventory and encourage customer purchases.
- Prepared orders for customers with wrapped, bagged and boxed items.
- Accepted card, cash and cheque payments in POS register system.
- Offered guidance on product selection to Bedale High School-Bedale, North Yorkshire
- Bonding agents and powered sanders.
- Managed day-to-day labour duties including heavy lifting, goods transportation and site maintenance.
- Enthusiastically picked up various labouring and construction tasks across site to aid team success.
- Delivered new build projects and high-end housing developments.
- Renovated and restored buildings to meet client needs.
- Maintained clean, safe working environments in line with site regulations, eliminating risks and accidents.
- Transported goods and materials safely and securely to prevent damage and loss.
- Mixed and laid concrete with excellent planning and measuring skills.
- Dug holes, trenches and ditches at desired locations to exact specifications.
- Adhered to site health and safety guidelines, maintaining safe, secure working environments.
- Assisted project progress by providing reliable labouring support to various site teams.
- Drilled through stone and concrete using masonry drill bits and core drills.
- Used shovels or heavy equipment to move different materials based on job needs.
- Operated circular saw to prepare materials in line with project specifications.
- Safely and responsibly transported construction supplies to relevant locations, aiding effective, efficient labouring operations.
- Drove diggers with precision.
- Applied carpentry skills to produce structural elements and interior fittings.
- Paved and resurfaced roads with precision for optimal finishes.
- Read and understood construction plans and technical documentation to deliver accurate results.
- Demolished buildings and responsibly disposed of solid waste.
General farm worker
M A Donaldson & Sons
Bedale, North Yorkshire
2025.07 - 2025.09
- Enhanced animal health by administering vaccinations.
- Operated agricultural equipment to complete tasks efficiently.
- Maintained farm machinery for optimal functioning.
- Carried out routine checks on livestock, detecting signs of disease or injury.
- Adhered strictly to safety protocols whilst operating heavy machinery to avoid accidents on the job site.
- Maintained flexible schedule to work and provide cover across 3 daily shifts.
- Cleaned farm buildings and equipment to maintain stable operations.
- Directed and monitored work of casual help during planting and harvesting seasons.
- Operated agricultural machinery safely and responsibly.
- Segregated livestock ahead of shearing, selling and slaughter.
- Harvested ripe crops for sale and storage.
- Cleaned livestock sheds to maintain hygiene
- Loaded and unloaded livestock to transport to correct destinations.
Education
NVQ - Level 2 Land based engineering
Askham Bryan College
York, North Yorkshire 2021.09 - 2022.08
GCSEs - GCSE in transportation and site
Bedale High School
BedaleSkills
- Hardworking
- Dedicated
- Motivated
- Works well as part of a team or under my own direction
- Great interpersonal skills
- Punctual
- Good attention to detail
- Attentive
- Keen to learn new skills
- Reliable
- Trustworthy
- Health and safety aware
- Machine Operation
- General Hygiene
Personal Details
- Driver's License: Cars
- Eligible to work in the UK: Yes
- Highest Level of Education: GCSE or equivalent
- Industry: Customer Service
- Total years of experience: 7
References
References available upon request.
Timeline
General farm worker
M A Donaldson & Sons
2025.07 - 2025.09
Customer Service Advisor
JT Atkinson & Sons Ltd
2025.04 - 2026.03
Retail Assistant
SPAR
2023.03 - 2025.04
NVQ - Level 2 Land based engineering
Askham Bryan College
2021.09 - 2022.08
General Labourer
Toby Morton
2021.06 - 2022.12
General Labourer
DLR Home
2019.05 - 2023.03
Retail Shop Assistant (student job)
R Whites
2018.11 - 2022.10
GCSEs - GCSE in transportation and site
Bedale High School