Summary
Work history
Skills
Certification
Work availability
Timeline
Overview
Generic

Tye Walker

London

Summary

Motivated customer service team member eager to streamline operating procedures to maximise team efficiency and customer satisfaction. Specialises in quality, speed and performance improvements. I am looking to work remotely only.

Work history

Customer Service Advisor

Teleperformance UK
04.2023 - 04.2023
  • Offered detailed advice on product and service benefits.
  • Managed high-volume customer queries simultaneously through effective multitasking.
  • Handled requests with friendly, knowledgeable service and support, continually achieving positive customer feedback.
  • Offered prompt solutions to maintain customer satisfaction.

Programme - Trainee

MiddletonMurray
03.2019 - 01.2020

Crew Member

McDonald's
02.2019 - 03.2019
  • Providing customer service
  • Responsible for cash flow in assigned cash register
  • Replenishing and stock taking
  • Assisting customers when needed

Carer Assistant

Adelaide Care Home
09.2021 - 11.2021

Skills

  • Excellent organisation skills, adept at balancing a busy workload and meeting deadlines
  • Strong Customer Service skills
  • Strong communication skills
  • Hardworking and dedicated
  • Flexible
  • Trustworthy
  • Honest
  • Achievements


Certification

Level1 Digital Customer Contact Operations

Level2 Customer Service


Functional Skills English -Level 2

Functional Skills Maths - Level 1


Level 2 Childcare


Work availability

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Timeline

Customer Service Advisor

Teleperformance UK
04.2023 - 04.2023

Carer Assistant

Adelaide Care Home
09.2021 - 11.2021

Programme - Trainee

MiddletonMurray
03.2019 - 01.2020

Crew Member

McDonald's
02.2019 - 03.2019

Overview

4
4
years of professional experience
1
1
Certificate

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Tye Walker