Ethan Rice
Copthorne,West Sussex
Summary
A highly motivated and ambitious college graduate with a BETC in Uniformed Services from Crawley College. I have developed a strong academic foundation alongside practical experience in retail and hospitality. Known for exceptional communication, problem-solving, and leadership abilities, I am quick to adapt and eager to learn. Currently working in retail, I am actively seeking opportunities to apply my skills in a professional setting while continuing to grow and contribute to a dynamic team.
Overview
4
4
years of professional experience
7
7
years of post-secondary education
1
1
Certification
Work history
Bar and waiting
Highley Manor
Balcombe, West Sussex
2025.07 - Current
- Delivered exceptional bar and table service at weddings and events in fast-paced environments.
- Ensured all guests received attentive and welcoming customer service throughout events.
- Served food and beverages promptly, adhering to event schedules and venue procedures.
- Collaborated with team members to set up, run, and close weddings while maintaining cleanliness.
Tesco Colleague
Tesco
Crawley
2024.04 - 2026.02
- Assisted customers in locating products and resolving inquiries promptly.
- Operated tills and managed cash transactions accurately.
- Ensured smooth checkout processes through efficient bagging of groceries.
- Restocked shelves, verifying correct pricing and labelling of products.
- Rotated stock to maximise freshness and minimize waste.
- Maintained cleanliness and organisation throughout the store, removing expired items.
- Scanned products and processed payments effectively.
- Managed customer transactions with precision and efficiency.
Customer Assistant Operations/Backstage
M&S
Crawley, West Sussex
2023.11 - 2023.12
- Operated till systems smoothly, streamlining check-out process for customers.
- Managed high-pressure situations with ease, ensuring customer satisfaction during peak hours.
- Maintained a clean, organised workspace for the efficient operation of checkout area.
- Assisted customers with product selection to ensure satisfaction.
- Monitored inventory levels routinely to avoid stock-outs or overstocking issues.
- Increased sales through suggestive selling techniques.
Cleaner
Acorn environmental
Crawley
2023.04 - 2023.11
- Maintained clean working environments for staff and children.
- Provided deep clean services during summer break.
Marshall
DriverWood Activity centre
Crawley
2022.02 - 2023.07
- Conduct safety briefings, explaining the rules, proper use of equipment like guns, masks, and protective gear, and the importance of following safety protocols.
- Ensure players always wear their masks in designated areas and follow all safety rules, such as not shooting at close range.
- Inspect the playing field to remove any hazards and ensure that all safety measures are in place.
- Explain the objectives, boundaries, and specific rules of each game scenario to the players.
- Signal the start and end of each game, usually with a whistle or other audible signal.
- Monitor the action to ensure fair play, resolve disputes, and call players out when they are hit.
- Guidance to new players, helping them with strategy, positioning, and understanding the game dynamics.
- Equipment issues, such as jams or malfunctions, and ensure that all gear is functioning properly.
- Help reset the playing field, such as repositioning obstacles or clearing used paintballs.
- Cleaning and maintaining paintball markers, masks, and other gear to ensure it's in good condition for the next game.
- Resolving any disputes between players, whether it's about rule violations or disagreements during the game.
- Enforce the rules to prevent cheating and ensure a fair and enjoyable experience for everyone.
- Provided basic first aid in case of injuries and to manage any incidents that may occur on the field.
Christmas temp
JD sports
Crawley
2021.12 - 2022.01
- Maintained good product knowledge to provide well informed, helpful advice to customers.
- Opened and stacked new products to complete replenishment duties and maintain well stocked sales floors.
- Built rapport with customers through excellent communication to identify needs and increase sales opportunities.
- Maintained clean, safe working environments to eliminate accident risks.
- Managed service counters effectively, attending to customer needs effectively to reduce waiting times.
- Provided helpful, attentive sales support to generate positive customer feedback.
Education
BTEC/ALEVEL - Uniformed Services Diploma level 2,3, yr2 Equivalent to 2 ALEVELS
Crawley College
Crawley 2021.09 - 2024.06
GCSE -
Imberhorne
EastGrinstead 2016.09 - 2020.07
Skills
- Communication
- Team Building
- Leadership
- Negotiation
- Flexibility
- Critical thinking
- Attention to detail
- Responsibility
- Customer Service
- Computer Skills
- Time management
- Problem solving
- Public speaking
REFERENCES
Available on request.
Accomplishments
- 26 mile mighty hike completed in summer of 2024, Brighton to Eastbourne for Macmillan. Raised over £500 total.
Affiliations
- fishing
- Gaming
- Hikes
- Gym
Certification
- IGNITE fire Service course.
- worked closely with Crawley fire service and finding out what they do on a day to day basis and also took part in activities and drills.
- The week ended with a pass-out parade, followed by a handshake and congratulations from the High Sheriff of West Sussex, Andy Bliss QPM.
LANGUAGES
English
Native
Timeline
Bar and waiting
Highley Manor
2025.07 - Current
Tesco Colleague
Tesco
2024.04 - 2026.02
Customer Assistant Operations/Backstage
M&S
2023.11 - 2023.12
Cleaner
Acorn environmental
2023.04 - 2023.11
Marshall
DriverWood Activity centre
2022.02 - 2023.07
Christmas temp
JD sports
2021.12 - 2022.01
BTEC/ALEVEL - Uniformed Services Diploma level 2,3, yr2 Equivalent to 2 ALEVELS
Crawley College
2021.09 - 2024.06
GCSE -
Imberhorne
2016.09 - 2020.07