reg derham
Wrington,North Somerset
Summary
Organised individual with a positive mindset to work, passionate about continuously improving. Experienced in managing projects & optimizing business structures / operations & strategic planning. Currently pursuing a degree in law, eager to apply analytical skills and effective communication skills in a legal context, with a keen interest into civil law.
Overview
2
2
years of professional experience
Work History
Waiting staff member & Bar staff
The Plough Inn
Wrington, North Somerset
07.2022 - Current
- Handled customer complaints professionally, resolving issues quickly to ensure customer satisfaction
- Processed cash and card payments efficiently and accurately
- Upsold food/drinks items contributing to increased sales revenue
- Helped train new staff members which encouraged collaborative teamwork
- Assisted in social media marketing for different events / nights / new items
- Built rapport with regular customers, boosting customer loyalty and satisfaction
- Demonstrated problem-solving skills with unexpected situations
- Maintained a professional appearance and attitude
Education
GCSEs - Business, English language & literature, Combined Science, Geography, mathematics
Sidcot School
Winscombe 09.2012 - 06.2022
T-Level - Business Management & Administration
Weston College
Weston-super-Mare 09.2022 - 06.2024
Current Education - Law
Plymouth University
Plymouth 09.2024 -
Skills
- Problem Solving
- Effective Time-Management
- Attention to detail
- Teamwork
- Communication
- Organisational skills
- Emotional intelligence
- Project management
Accomplishments
Bronze Duke of Edinburgh Award - 2022
Achievement Award in Chemistry - 2021
References
References available upon request.
Timeline
Current Education - Law
Plymouth University
09.2024 -
T-Level - Business Management & Administration
Weston College
09.2022 - 06.2024
Waiting staff member & Bar staff
The Plough Inn
07.2022 - Current
GCSEs - Business, English language & literature, Combined Science, Geography, mathematics
Sidcot School
09.2012 - 06.2022
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