Ethan Phillips
melbourn,cam
Summary
During my time working at Mcdonalds I gained many customer based skills such as good customer service. I was proactive in ensuring all customer needs where met. i gained the role of crew trainer in a short time after joining there due to being reliable and effecient.
Overview
1
1
year of professional experience
Work History
Crew trainer
McDonald's
Royston, Hertfordshire
11.2023 - 01.2025
- Delivered excellent customer service by addressing customer queries promptly.
- Ensured adherence to company standards with meticulous instruction.
- Facilitated open communication channels to ensure smooth operation flow amongst team members.
- Cleaned dining area regularly, provided a pleasant atmosphere for customers.
- Followed health and safety regulations strictly, enhanced workplace environment.
- Worked efficiently during peak hours to meet customers' expectations.
- Managed cash register, maintained accuracy in all transactions.
- Collaborated with kitchen staff to expedite food preparation process.
- Streamlined operations via hands-on crew training exercises.
Education
A-Levels - Computing, Maths, Psychology
The Knights Templar
Baldock, HertfordshireSkills
- Food safety certification
- Good work ethic
- Enthusiastic
- Customer Focused
Timeline
Crew trainer
McDonald's
11.2023 - 01.2025
A-Levels - Computing, Maths, Psychology
The Knights Templar
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