Summary
Overview
Work history
Education
Skills
Languages
Work availability
Quote
Timeline
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Esther Ndlovu

Manchester,United Kingdom

Summary

Skilled care provider assisting elderly, convalescents, or persons with disabilities with daily living activities in-home or within care facility. Keep house by making beds, doing laundry, washing dishes and preparing meals. Advise families and healthcare team regarding health concerns, nutrition, cleanliness and household activities.

Overview

9
9
years of professional experience
2
2
years of post-secondary education

Work history

Care Assistant

Angelcareservicesuk
Manchester, Manchester
04.2023 - Current
  • Optimised patient satisfaction through compassionate, considered care and communication.
  • Used outstanding communication and interpersonal skills to build positive relationships with clients for exceptional satisfaction ratings.
  • Delivered high-quality care to clients with disabilities, achieving care plan objectives.
  • Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
  • Assisted in all aspects of personal care, retaining comfort and dignity.
  • Monitored client health conditions and reported immediate issues to manager.
  • Kept patient environments clean and neat following optimum hygiene standards.

Nurse Assistant

Tsholots hospitalho district
Tsholotsho, Zimbabwe
11.2022 - 03.2023
  • Helped patients to consistently meet nutritional needs, providing eating encouragement and support to prevent malnutrition.
  • Improved patient wellbeing by consistently engaging conversation and encouraging social interaction.
  • Continued self-development and learning through open communication programmes to offer safe, knowledgeable nursing services.
  • Maintained a safe and clean working environment for patients and employees, adhering to infection-control, hazardous waste and other policies and protocols across all tasks.
  • Supported assessment and evaluation of care requirements, aiding accurate diagnosis and treatment possibilities.
  • Maintained best-possible care practices through implementation of two hours checks and turns on bedridden patients to avoid pressure bedsores
  • Administered medication accurately, safely and within required timeframes, in line with prescription regulations.

Volunteer Worker

Entembeni old people's home
Bulawayo
03.2021 - 08.2022
  • Worked with compassion and empathy to engage people from diverse backgrounds.
  • Prepared hot drinks and snacks for service users, offering warm, welcoming environment for duration of stay.
  • Executed community programmes aimed toward young adults and adults.
  • Showed sensitivity, confidentiality and respect towards clients' needs, providing safe environment for clients accessing services.
  • Led activities that promoted growth in mental, emotional and educational areas.
  • Emailed information and reminders regarding upcoming volunteer opportunities to community leaders and civic groups.
  • Provided individualised support and guidance for service users across range of issues to enhance wellbeing.

Cashier

Just Eat
Bulawayo
01.2015 - 07.2022
  • Delivered outstanding customer care with proactive sales and listening skills.
  • Used cash registers and POS systems to request and record customer orders and compute transactions.
  • Educated customers on promotions, offers and special events to enhance product sales.
  • Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
  • Displayed and restocked merchandise by following brand guidelines.
  • Completed opening and closing procedures each day.

Education

NVQ Level 1 - certificate of higher education Nurse Aide

St johns ambulance
Bulawayo,Zimbabwe
09.2022 - 10.2022

A-Levels -

Foundation college
Bulawayo,Zimbabwe
01.2013 - 11.2014

Skills

  • Disability care
  • Social care
  • Elderly care
  • Activities of Daily Living
  • Documentation development
  • Care plan management
  • personal care, bathing, dressing, oral care
  • strong inter personal communication skills
  • clear verbal communication able to express myself clear
  • caring, supportive and calm
  • patient and the ability to remain calm in a stressful situation
  • excellent customer service skills
  • ability to work well with others

Languages

English
Intermediate

Work availability

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Quote

If the doors of perception were cleaned, everything would appear to man as it is: infinite.
William Blake

Timeline

Care Assistant

Angelcareservicesuk
04.2023 - Current

Nurse Assistant

Tsholots hospitalho district
11.2022 - 03.2023

NVQ Level 1 - certificate of higher education Nurse Aide

St johns ambulance
09.2022 - 10.2022

Volunteer Worker

Entembeni old people's home
03.2021 - 08.2022

Cashier

Just Eat
01.2015 - 07.2022

A-Levels -

Foundation college
01.2013 - 11.2014

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Esther Ndlovu