K Muthu Anusuya
Barking,
Summary
Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support.
Responsible Care Assistant enthusiastic about supporting best practices in hospital operations, compliance and healthcare management. Demonstrated strengths in multi-area management, quality assurance and service. Resourceful professional and collaborative team player.
Skilled care provider assisting elderly, convalescents, or persons with disabilities with daily living activities in-home or within care facility. Keep house by making beds, doing laundry, washing dishes and preparing meals. Advise families and healthcare team regarding health concerns, nutrition, cleanliness and household activities. Well-qualified healthcare professional adept at managing specimens, assisting with mobility and responding to emergencies. Excellent relationship-building, prioritisation and time management skills. Certified in ( FLORENCE ACADEMY ).
Overview
8
8
years of professional experience
Work History
Care Assistant
The Lodge Care Home
Romford, Havering
06.2023 - Current
- Prepared healthy meals with additional mealtime planning, feeding and support.
- Maintained confidentiality and compliance standards for optimised patient care.
- Maintained optimal safety standards throughout client home and care environments, prioritising risk-reduction, health and hygiene.
- Delivered high-quality care to clients with disabilities, achieving care plan objectives.
- Charted daily observations, mobility activity and eating percentages to aid continued client assessment.
- Monitored individual's physical and emotional wellbeing, promptly reporting changes and providing suggestions for care plan adjustments.
- Minimised care continuity issues by keeping thorough, accurate records.
- Assisted in all aspects of personal care, retaining comfort and dignity.
- Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
- Optimised patient satisfaction through compassionate, considered care and communication.
- Adapted to service users' needs and requests to maintain personalised care.
- Monitored client health conditions and reported immediate issues to manager.
- Submitted reports to manager regarding status of client.
Admin Manager
Apex Global Solutions
04.2018 - 03.2020
- Scope of Work
- Admin, Dealing with email enquiries
- Diary management and arranging
- Business Development Strategic Plan
- Administrative duties
- Document preparation
- Appointments, booking meeting rooms and conference facilities
- Budget Planning
- Weekly Performance Monitor
- Appraisal based on Performance
- Staff Training
- Team Building & Staff Motivation
- Grievances handling of all the employees at site and counseling
- Staff Welfare Activities
- General office management such as ordering stationary
- Organizing travel and accommodation for staff and customers
- Arranging both internal and external events
- Possibly maintaining the company social media accounts
- Office Administration - Provide professional administrative support to management team
- Customer Service - Pro-active communication with horse owners on all enquiries
- Meeting Support - Collate statistics and management report preparations
- Public Relations - Support in various reward schemes and other administrative tasks assigned
- Event coordination - Oversee and manage the operation on horse-racing day
- Reasons for leaving : Taking career break due to family matters.
Service provider
Accenture Services Private Limited
03.2016 - 04.2018
- Scope of Work
- Quality Checking and Operations in Claims Adjudication, Enrolment & Billing
- Position, area
- Medical Billing for Health care, Clearing inventory in a daily basis
- Checking the claims whether to pay or deny
- Responsibility to clear the claim in a FIFO method
- Giving authorization to pay the claim
- Processing the claims after proper investigation
- We are enrolling the subscriber demographics details and benefit as per insurance policy
- Open enrollment is a window during which individuals and employees may add or drop their health insurance, or make changes to their coverage
- Medical billing is a payment practice within the United States health system
- The process involves a healthcare provider submitting, and following up on, claims with health insurance companies in order to receive payment for services rendered; such as treatments and investigation
Education
MSC - IBM
University of East
2024
MBA - undefined
Madras University
2018
BBA - BUSINESS ADMINISTRATION
ST. Thomas Collage of Arts And Science
CHENNAI06.2018
undefined
Lbeaarr Mantric Higher Secondary School
2012
SSLC - undefined
St. George Anglo indican Hr.sec.school
2009
Skills
- Computer Skill
- Working Platform :
- Windows 10/ 8 / 7 / xp
- Application : MS Office
- MS Office Excel : Know Very Well
- Housekeeping
- Personal care
- Care plan management
- Activities of Daily Living
- Meal preparation
- Care management
- Documentation development
- Elderly care
- Clinical waste disposal
- Patient risk assessment
- Office Administration
- Meeting Support
- Customer Service
- Client Relations
- Public Relations
- Receptionist Skills
- Event Co ordinate
- Opportunities identification and creation
- Commercial improvement planning
- Disability care
- Patient handling and positioning
- Patient observations
- Basic life support
- Claims Processing
- Personal Care Assistance
- Patient Safeguarding
- Person-Centred Care Plans
- First Aid
- Healthcare Operations
- Disability Care
- Care Management
- Personal Care
- Care Plan Management
- Medication Administration
- Meal Preparation
- Social Care
- Elderly Care
Languages
English
Upper intermediate
English
Upper intermediate
Timeline
Care Assistant
The Lodge Care Home
06.2023 - Current
Admin Manager
Apex Global Solutions
04.2018 - 03.2020
Service provider
Accenture Services Private Limited
03.2016 - 04.2018
MSC - IBM
University of East
MBA - undefined
Madras University
BBA - BUSINESS ADMINISTRATION
ST. Thomas Collage of Arts And Science
undefined
Lbeaarr Mantric Higher Secondary School
SSLC - undefined
St. George Anglo indican Hr.sec.school
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