Emma Sherrington

• Execute secure opening and closing procedures for the store, including alarm system management and safety checks
• Handle daily cash management procedures, including till reconciliation and safe deposits
• Provide product knowledge and recommendations to customers, maximizing sales opportunities
• Process customer transactions efficiently through the Argos point-of-sale system
• Train and mentor new team members on store procedures and customer service standards
• Resolve customer queries and complaints to maintain high satisfaction levels
• Maintain visual merchandising standards and ensure proper stock rotation
• Assist with inventory management and stock replenishment

• Implemented sanitation procedures with industrial cleaning equipment in factory settings.
• Kept communal areas tidy and well-organised for optimal functionality.
• Took on additional responsibilities during staff shortages demonstrating flexibility and commitment.

• Guided customers through troubleshooting process with patience and clarity.
• Improved customer satisfaction by promptly addressing queries and complaints.
• Built rapport with clients through empathetic handling of concerns.
• Strengthened client relationships with clear communication and problem-solving skills.

Executed cleaning services in client properties during daytime hours, upholding exceptional standards, holding keys for entry to facilitate cleaning processes, delivering comprehensive deep cleans, operating solo and alongside teams throughout many shifts.

• Administered prescribed medication to patients, ensuring their health and well-being.
• Facilitated better sleep patterns through assistance in bedtime routines.
• Collaborated efficiently with other healthcare professionals to ensure comprehensive care plan.
• Enhanced client mobility with appropriate physical exercises designed for seniors.
• Prepared nutritious meals to promote healthier diet among the elderly.