Summary
Overview
Work history
Education
Skills
Timeline
Generic

Emily McCullough

Carlisle,United Kingdom

Summary

I am a compassionate, reliable and motivated individual currently working as a Pharmacy Dispenser within a busy Healthcare environment, and I am eager to progress into a Recovery Co-ordinator role where I can make a meaningful difference to people lives. Through my current role, I have developed strong communication and interpersonal skills, regularly supporting individuals from a wide range of backgrounds whilst handling sensitive information with professionalism, empathy and confidentiality.

Working in Pharmacy has strengthened my ability to remain calm under pressure, manage competing priorities and building trusting relationships with patients and healthcare professionals alike. I understand the importance of person-centred support and treating individuals with dignity, respect and without judgement, I am particularly passionate about supporting vulnerable people to improve their wellbeing, independence and overall quality of life.

I am drawn to the recovery Co-ordinator role with Waythrough because of its focus on empowering individuals through recovery and creating positive change within the community, I am keen to further develop my knowledge and skills within mental health substance misuse support and would welcome the opportunity to undertake further training, including working towards relevant qualifications where required.

I am a strong team player with excellent organisational skills, a positive attitude and a genuine desire to help others achieve sustainable recovery outcomes. I believe my healthcare experience, caring nature and commitment to supporting people make me a strong candidate for this role.

Overview

9
9
years of professional experience
7
7
years of post-secondary education

Work history

Pharmacy dispenser

Well Pharmacy
Carlisle, Cumbria
2022.12 - Current
  • Liaised with healthcare professionals to ensure accurate prescription handling and delivery.
  • Attended continuous professional development courses keeping abreast with latest industry trends.
  • Supported patients by advising on dosage instructions and potential side effects of medications.
  • Supported the pharmacist with daily tasks, resulting in a more efficient working environment.
  • Dealt with GP surgeries and other healthcare providers to facilitate seamless patient care.
  • Processed prescriptions efficiently, ensuring all documentation was accurate and complete.
  • Delivered excellent customer service through knowledgeable advice on over-the-counter medicines.
  • Ensured smooth operations for efficient customer service by managing stock levels effectively.
  • Answered questions and offered advice to inform patients regarding prescription orders.
  • Maintained patient confidentiality while handling sensitive medical information.

Pharmacy Dispencer Trainee

Haydon bridge Pharmacy
Haydon Bridge, Northumberland
2022.10 - 2022.12
  • Dispensed both over-the-counter and prescription-only medicines under Pharmacist supervision for improved service delivery.
  • Provided relevant health advice to customers, promoting healthy living awareness.
  • Participated in regular audits resulting in thorough checks of processes and procedures.
  • Supported the pharmacist with daily tasks, resulting in a more efficient working environment.

Waitress and Bar staff

Carlisle Golf club / Lanercost tea room /Queen inn
Carlisle, Cumbria
2017.03 - 2022.10
  • Managed table settings for enhanced dining experience.
  • Ensured compliance with health regulations through effective cleaning practices in the dining area.
  • Ensured smooth restaurant operation by effectively managing reservations system.
  • Advanced team efficiency by assisting in training new waitstaff members.

Education

GCSEs - Maths English Science Business Exercise Science

William Howard School
Brampton, Cumbria
2016.09 - 2021.06

NVQ Level 2 - Pharmacy Dispenser

Buttercups training
Carlisle, Cumbria
2022.10 - 2024.03

A-Levels - Health and social care

Carlisle college
Carlisle, Cumbria
2021.09 - 2022.06

Skills

  • Awareness of drug interactions
  • Patient confidentiality adherence
  • Knowledge of pharmaceutical calculations
  • Multitasking mastery
  • Healthcare collaboration
  • Medication dispensation
  • NHS guidelines familiarity
  • Pharmacy law understanding
  • Multitasking capability

Timeline

Pharmacy dispenser

Well Pharmacy
2022.12 - Current

Pharmacy Dispencer Trainee

Haydon bridge Pharmacy
2022.10 - 2022.12

NVQ Level 2 - Pharmacy Dispenser

Buttercups training
2022.10 - 2024.03

A-Levels - Health and social care

Carlisle college
2021.09 - 2022.06

Waitress and Bar staff

Carlisle Golf club / Lanercost tea room /Queen inn
2017.03 - 2022.10

GCSEs - Maths English Science Business Exercise Science

William Howard School
2016.09 - 2021.06
Emily McCullough