Mark Mcbriar
Glasgow City
Summary
Reliable Pharmacy Dispenser with experience providing exceptional customer assistance in fast-paced pharmacy settings. Well-organised and flexible for responsive staff and patient support. Works with due care and precision to maintain high-quality services.
Overview
15
15
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work history
Pharmacy dispenser
Holm Pharmacy
04.2025 - 12.2025
- Dispensed medications accurately according to prescriptions and ensured compliance with pharmaceutical regulations.
- Assisted customers in selecting over-the-counter products and provided guidance on proper usage and dosage.
- Managed inventory levels by conducting regular stock checks and placing orders for medication and pharmacy supplies.
- Collaborated with healthcare professionals to resolve prescription-related issues and ensure optimal patient care.
- Maintained accurate records of transactions and patient information in compliance with data protection regulations.
- Participated in regular audits resulting in thorough checks of processes and procedures.
- Supported the pharmacist with daily tasks, resulting in a more efficient working environment.
Mental Health Support Worker
Scottish action mental health
04.2025 - 04.2025
- Provided compassionate support to individuals experiencing mental health challenges.
- Assisted Residents in developing coping strategies to manage their symptoms effectively.
- Collaborated with multidisciplinary teams to create tailored care plans for residents.
- Facilitated therapeutic group sessions aimed at enhancing social skills and resilience.
- Monitored resident's progress and reported changes in behaviour.
- Managed stressful situations calmly under pressure, maintaining a therapeutic atmosphere.
- Built trustful rapport with residents through consistent reliability and patience.
- Upheld strict confidentiality protocols ensuring respect for patient privacy.
Customer Service Assistant
Home Bargains
03.2019 - 02.2020
- Established stock rotation procedures to minimise waste and ensure freshness.
- Carried out day-to-day duties accurately and efficiently.
- Maintained cleanliness and organisation within store aisles and stockrooms.
- Utilised equipment such as pallet jacks and stock trolleys for effective handling.
- Requested and checked customer IDs at checkout for age-restricted products.
- Managed customer lines for minimum wait times and high satisfaction.
- Accepted card, cash and cheque payments in POS register system.
Customer service assistant
Marks and Spencers
04.2011 - 02.2019
- Utilised product knowledge effectively whilst assisting customers with purchases decisions.
- Provided support during busy periods by managing till operations and processing transactions efficiently.
- Collaborated with team members to maintain organised stock levels and ensure product availability for customers.
- Trained new staff on customer service protocols and operational procedures to promote team efficiency.
- Handled cash transactions accurately, maintaining financial integrity of the till.
- Assisted in the training of new staff members, ensuring consistency in service delivery.
Education
Certificate of Higher Education -
New College Lanarkshire
Cumbernauld 01.2020 - 01.2021
Higher National Diploma -
New collage Lanarkshire
08.2021 - 06.2022
Skills
- Awareness of drug interactions
- Knowledge of pharmaceutical calculations
- Medicine usage knowledge
- Multitasking capability
- Prescription accuracy
- Product recalls monitoring
- Medication error identification
- Digital record keeping
- Communication with pharmacists
- Pharmacological terminology use
Certification
Mental health and aggression training - Pass
Assist Suicide prevention training- Pass
Timeline
Pharmacy dispenser
Holm Pharmacy
04.2025 - 12.2025
Mental Health Support Worker
Scottish action mental health
04.2025 - 04.2025
Higher National Diploma -
New collage Lanarkshire
08.2021 - 06.2022
Certificate of Higher Education -
New College Lanarkshire
01.2020 - 01.2021
Customer Service Assistant
Home Bargains
03.2019 - 02.2020
Customer service assistant
Marks and Spencers
04.2011 - 02.2019