Emily Kourpas
Manchester,Derbyshire
Summary
Aspiring legal professional with a strong foundation in IT skills and extensive experience with legal software, including Westlaw. Demonstrated expertise in legal research, case evidence preparation, and email correspondence, complemented by a commitment to pro-bono work. Known for patience and composure under pressure, aiming to leverage these skills in advancing a career within the legal sector.
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organising and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
5
5
years of professional experience
1
1
Certification
Work history
Receptionist
Hey Baby 4D Barnsley
Barnsley, South Yorkshire
01.2023 - Current
- Provided valuable support during busy periods, contributing to successful operation under high pressure.
- Upheld confidentiality with sensitive information handling procedures.
- Managed phone calls, resulting in effective communication flow within the company.
- Maintained an organised reception area for a professional business environment.
- Enhanced customer satisfaction by efficiently managing all front desk enquiries.
- Delivered front of house duties with warm and professional manner.
- Complied with all safety protocols during clinical procedures to minimise risk of harm.
Takeaway assistant
Mans Wok 2
Glossop, Derbyshire
07.2021 - 09.2022
- Dealt with customer complaints, ensured resolution and satisfaction.
- Responding to incoming calls and managing telephone orders.
- Taking orders at the counter and assisting customers entering the shop.
- Dealing with order payments.
- Upholding food hygiene requirements.
Waitress
Peruga at Woodheys
Marple, Stockport
10.2020 - 05.2021
- Optimised workflow in busy periods through successful coordination with the kitchen staff.
- Providing a warm welcome for customers and answering queries in a polite and helpful manner.
- Washing and polishing of cutlery, dishes and glassware.
- Preparing and setting tables for the next customers.
- Maintaining cleanliness and organisation of kitchen area.
- Responsible for sweeping and mopping at the end of each shift.
Education
A-Levels - Law, Psychology and Criminology
Ashton Sixth Form College
/2020 - /2022
GCSEs - 9 GCSE's
Glossopdale School
/2015 - /2020
Law with Criminology -
Sheffield Hallam University
/2022 - /2025
Simmondley Primary School
/2008 - /2015
Skills
- IT skills
- Experience with legal software
- Pro-Bono work experience
- Westlaw usage
- Legal research
- Case evidence preparation
- Patience and composure
- Email correspondence
- Confidential information management
Certification
Certificate of CPD Venepuncture Practice and Techniques completed on 19 March 2024.
Completed extensive professional training (50+ certificates) including safeguarding, confidentiality, and patient care.
Timeline
Receptionist
Hey Baby 4D Barnsley
01.2023 - Current
Takeaway assistant
Mans Wok 2
07.2021 - 09.2022
Waitress
Peruga at Woodheys
10.2020 - 05.2021
A-Levels - Law, Psychology and Criminology
Ashton Sixth Form College
/2020 - /2022
GCSEs - 9 GCSE's
Glossopdale School
/2015 - /2020
Law with Criminology -
Sheffield Hallam University
/2022 - /2025
Simmondley Primary School
/2008 - /2015