Abdul Wafi Pardis Popalzai

I have gained different experiences during my voluntary workontinental Hotel at the Continental hotel. some of these experiences were:

• Assisted guests with check-in and check-out procedures ensuring a smooth experience.
• Managed front desk operations including answering phone calls and addressing guest inquiries.
• Provided information about hotel services and local attractions enhancing guest satisfaction.
• Maintained cleanliness and organisation of reception area contributing to a welcoming environment.

During my time at Co-op Food, I have gained valuable experience in a fast-paced retail environment, developing strong customer service, teamwork, and organizational skills. I regularly support daily store operations while ensuring customers receive a friendly, efficient, and enjoyable shopping experience. A summary of some of the roles i held:

• Restocked shelves and ensured products were displayed attractively for optimal visibility.
• Assisted customers by providing product information and addressing inquiries effectively.
• Maintained cleanliness and organisation of store areas to enhance shopping experience.
• Supported team members during busy periods by helping with stock replenishment tasks.