- animal welfare
- listening to music
- going to the gym
- animal care
- learning about animals in general
- my cat
kacie godfrey
Dewsbury ,west yorkshire
Summary
Professional Receptionist with strengths in client communication, call handling and front-desk administration. Delivers a welcoming first point of contact, manages visitor needs with care and keeps reception areas organised and presentable.
Overview
10
10
years of professional experience
Work History
Receptionist
yourfitness gym
Dewsbury
07.2023 - Current
- Welcomed guests and clients warmly to create a positive first impression.
- Delivered polite, professional customer service to enhance business reputation through positive first impressions.
- Met incoming customers with a professional approach and provided friendly, knowledgeable assistance.
- Handled incoming telephone calls, accurately taking messages and relaying them to personnel for timely communication.
- Maintained a clean and orderly reception area to enhance visitor experience.
- Performed daily administrative tasks to assist staff operations.
Front of House Team Member
german doner kebab
Batley
11.2020 - 06.2021
- Provided a warm, friendly welcome to visitors, maintaining an excellent first impression.
- Processed payments accurately, handling cash, card transactions, and splitting bills as requested by customers.
- Maintained cleanliness and organisation in dining and service areas, adhering to health and safety regulations.
- Supported team members during rush hours, demonstrating flexibility and teamwork in a fast-paced environment.
Sandwich Artist
Subway
ravensthorpe
08.2019 - 03.2020
- Provided customer assistance by answering queries and efficiently preparing orders.
- Maintained sanitised food preparation areas, ensuring compliance with hygiene standards.
- Executed daily operational tasks while supporting team members to enhance overall service.
- Worked hard to learn all required tasks quickly to maximise performance.
- Operated tills, processed transactions, and handled cash accurately, contributing to financial accountability.
Waitress
luigis restaurant
Batley
04.2017 - 04.2018
- Delivered friendly and fast service to process high-volume food and drink orders at peak times.
- Delivered meals and beverages promptly, ensuring orders were correct and met customer satisfaction.
- Enhanced customer experience by serving each guest with a sincere, positive, and enthusiastic attitude.
- Welcomed new customers at the entrance, creating a warm atmosphere, answering initial questions and taking drink orders.
- Maintained tidy dining area by promptly clearing and resetting tables for incoming guests.
- Maintained safe hygiene and food handling standards for full compliance.
Education
Diploma of Higher Education - extended diploma in animal management
taylor hill college
Huddersfield, KIR01-2021
Diploma of Higher Education - animal care
taylor hill
Huddersfield, KIR01-2019
GCSEs - maths
st john fishers highschool
Dewsbury, KIR01-2018
GCSEs - english
st john fishers highhschool
Dewsbury, KIR01-2018
Skills
- Front desk systems
- Telephone etiquette
- Call handling
- Client communication
- Visitor logging
- Visitor engagement
- Friendly customer service
- Multitasking ability
- Organisational skills
- IT skills
- Punctual
- Clean and tidy
- Clear communication
- Calm under pressure
- Calm demeanour
- Professional attitude
- Greeting customers
- Client retention strategies
Interests
Timeline
Receptionist
yourfitness gym
07.2023 - Current
Front of House Team Member
german doner kebab
11.2020 - 06.2021
Sandwich Artist
Subway
08.2019 - 03.2020
Waitress
luigis restaurant
04.2017 - 04.2018
Diploma of Higher Education - extended diploma in animal management
taylor hill college
Diploma of Higher Education - animal care
taylor hill
GCSEs - maths
st john fishers highschool
GCSEs - english
st john fishers highhschool