Paris rose Campbell
Stanmore
Summary
Detail-oriented Business Psychology undergraduate with experience in customer service and front-of-house administration. Skilled in communication, organisation, and problem-solving, adept at managing multiple tasks in fast-paced environments. Provides professional support to customers and colleagues, seeking opportunities in HR, administration, customer relations, and business operations.
Overview
5
5
years of professional experience
Work History
Receptionist
Recruit Prestige/Group 1
London
07.2024 - Current
- Greeted customers upon entry and directed them to appropriate departments for seamless service
- Managed reception area and responded to customer queries via telephone, email, and face-to-face interactions
- Updating and maintaining customer records on the database
- Ensuring the showroom environment is conducive to a positive customer experience
- Assisted management with various tasks to support team objectives
- Adapted to varied roles across multiple car showrooms, including BMW, Audi, Skoda & Group 1 Volkswagen
BSc (Hons) Business Psychology
University of Greenwich
London
09.2023 - 10.2026
- Applied psychological principles to analyse customer decision-making and purchasing behaviour, informing marketing strategies.
- Analysed motivation and performance in organisational settings to identify key factors affecting employee engagement.
- Conducted independent research on workplace behaviour (perfectionism & performance)
- Enhanced analytical and communication skills through project collaboration, facilitating effective stakeholder engagement.
Retail Assistant
Kenzie School Wear
Wood Green
06.2022 - 09.2022
- Delivered customer service by addressing queries on school uniform availability, sizing, pricing, and changes based on academic year groups
- Executed visual merchandising on shop floor, organising uniform lines by attire type (blazers, shirts, trousers, etc.) and accessories (ties, badges, socks, etc.) to enhance product presentation
- Key holder duties, ensuring the store was opened and closed following specific procedures to prevent unauthorised access, theft and fire including activating the store alarm
- Maintained stockroom organisation by adhering to manual handling best practices, ensuring uniform lines were clearly designated for efficient access and retrieval
Food Service Assistant
KFC
Wood Green
06.2022 - 06.2022
- Helped to prepare and serve a variety of chicken-based meals and sides, taking customer orders in a timely manner and taking note of any dietary or culinary preferences
- Cash handling, processing a variety of payment tender including bank notes or visa/debit card
- Provided customer service, dealing with queries regarding menu and time-limited offers
- Maintained the highest standards of cleanliness, cleaning communal surfaces like tables, clearing eating utensils and wiping any spillages with antiviral disinfectant
Front of House Assistant
Devine Hair & Beauty
Wood Green
07.2021 - 12.2021
- Attended to a range of receptionist duties including booking/confirming appointments with new or existing customers, telephone handling using excellent telephone etiquette, managing diaries of hair stylists based on their availability and cash handling
- Stock inventory, ensuring any products like shampoos or conditioners near depletion were re-ordered to meet the needs of the salon
- Handled a variety of correspondence including postal mail or email queries
- Swept all cut hair on the floor, cleaned all communal surfaces, and kept hair products organised
Teaching Assistant
Muswell Hill Primary School
London
06.2021 - 07.2021
- Work placement Teaching Assistant providing pastoral support, lesson planning, classroom management and 1:1 or group work support
- Supported the teacher in facilitating learning activities in line with the National Curriculum to develop the literacy and numeracy of pupils, catering to different learning styles
- Stakeholder engagement, liaising with other teachers from different faculties & parents/carers
- Attended to administrative duties such as photocopying, filing, word processing & printing
Education
Bachelor of Business Administration - Business Psychology
University of Greenwich
City of london01-2026
A-Level passes - Applied Science, Psychology
Highgate Wood Secondary School & 6th Form
07-2023
Skills
- Call handling
- Greeting customers
- Professional attitude
- Communication
- Interpersonal skills
- Team collaboration
- Dependability
- Punctuality
- Ability to work under pressure
- Adaptability
- Attention to detail
- Organisational skills
- Planning skills
- Prioritisation
- Self-motivation
- Ability to work with little supervision
- IT skills
- Microsoft Office
- Data analysis
- High performance
- Office ergonomics
- Proactive
- Independence
- Teamwork
- Honesty
- Friendly customer service
- Clean and tidy nature
- Visual merchandising
- Multitasking and prioritisation
References
Available upon request
Hobbies and Interests
- Writing
- Fashion
- Painting
- Socialising with family and friends
Timeline
Receptionist
Recruit Prestige/Group 1
07.2024 - Current
BSc (Hons) Business Psychology
University of Greenwich
09.2023 - 10.2026
Retail Assistant
Kenzie School Wear
06.2022 - 09.2022
Food Service Assistant
KFC
06.2022 - 06.2022
Front of House Assistant
Devine Hair & Beauty
07.2021 - 12.2021
Teaching Assistant
Muswell Hill Primary School
06.2021 - 07.2021
Bachelor of Business Administration - Business Psychology
University of Greenwich
A-Level passes - Applied Science, Psychology
Highgate Wood Secondary School & 6th Form