Eloise Duffy
London,Greater London
Summary
Dynamic and well-organised King's College London student with a strong foundation in communication excellence and multilingual capabilities. Demonstrates exceptional patience and tolerance, thriving as a team player in diverse environments. Skilled in sales negotiation and customer service, consistently delivering outstanding results. Committed to leveraging these competencies to drive success in future roles.
Overview
5
5
years of professional experience
7
7
years of post-secondary education
1
1
Certification
Work history
Customer Assistant
John Lewis & Partners
Horsham / London, West Sussex / Greater London
2025.04 - Current
- Provided shopping advice based on customer needs fostering an engaging shopping experience.
- Improved customer relations by promptly addressing queries and concerns.
- Participated actively in staff meetings contributing valuable insights towards improving store performance.
- Operated till systems smoothly, streamlining check-out process for customers.
- Managed high-pressure situations with ease, ensuring customer satisfaction during peak hours.
Performance Artist
British Theatre Academy
Horsham, West Sussex
2021.09 - 2025.04
- Explored nuanced emotional expressions via method acting eliciting strong audience reactions.
- Utilised improvisation skills during live performances to handle unexpected situations effectively.
- Coordinated with technical crew on lighting and sound cues, ensuring flawless execution during shows.
- Worked closely with directors to understand their vision, facilitating accurate portrayal of characters.
- Contributed to team brainstorming sessions, generating innovative ideas and concepts for new productions.
Supermarket Assistant
Waitrose & Partners
Horsham, West Sussex
2022.11 - 2023.01
- Collaborated with team members to ensure smooth store operations daily.
- Handled stock replenishment, ensuring shelves remained tidy and well-stocked.
- Offered assistance to elderly or disabled customers whilst shopping, enhancing their shopping experience.
- Provided product knowledge to customers for informed purchasing decisions.
- Upheld high service standards to build customer loyalty.
Assistant Football Coach
Horsham Sparrows F.C
Horsham, West Sussex
2020.11 - 2022.03
- Coordinated pre-season training sessions focused on aerobic fitness and skills development.
- Provided players with constructive feedback using instructional leadership.
- Imparted discipline and collaborated with team members to ensure excellent performance.
- Maintained safety of training, individual exercises and equipment usage to avoid sports injuries and damage to facility.
Education
A-Levels - English Literature, Drama, French
Christ's Hospital
Horsham, West Sussex 2022.09 - 2024.06
GCSEs -
Millais School
Horsham, West Sussex 2017.09 - 2022.06
English Literature
King's College London
London 2025.09 -
Skills
- Communication excellence
- Patience and tolerance
- Team player
- Sales negotiation
- Customer Service
- Multilingual communication
- Well-organised multitasker
Certification
Friendly and Outgoing Attitude, Motivated, Excellent Customer Service Skills, Strong Organisational
Skills, Advanced Communication Skills, Understand French and Italian (4 years)
Additional Information
- UK
Languages
English
Native language
French
Intermediate
Italian
Intermediate
Education
other
Hobbies
- Performing Artist for The British Theatre Academy and Stagecoach
- Playing a wide range of sports (football, netball, cricket, athletics)
- Reading books
- Spending time with friends and family
Languages
3,B1,3,B1
Timeline
English Literature
King's College London
2025.09 -
Customer Assistant
John Lewis & Partners
2025.04 - Current
Supermarket Assistant
Waitrose & Partners
2022.11 - 2023.01
A-Levels - English Literature, Drama, French
Christ's Hospital
2022.09 - 2024.06
Performance Artist
British Theatre Academy
2021.09 - 2025.04
Assistant Football Coach
Horsham Sparrows F.C
2020.11 - 2022.03
GCSEs -
Millais School
2017.09 - 2022.06