elmaze krasniqi
borehamwood,london
Overview
20
20
years of professional experience
6
6
years of post-secondary education
Work history
Director
a1 nej contractors ltd
borehamwood, london
2016.10 - 2023.08
- Implemented company policies and legal guidelines.
- Designed business strategies to obtain short and long-term goals for company.
- Supervised and developed high-achieving staff, providing orientation, training, support and direction.
- Managed daily operations by overseeing financials, key performance indicators and employee performance.
Nurse
JETA HOSPITAL
PRISTINA, KOSOVO
2006.02 - 2009.11
- Educated patients on good health, providing leaflets and verbal guidance on improved wellbeing measures.
- Monitored and recorded patient condition, carrying out and reporting regular observations.
- Established positive rapport with patients and families through active listening and compassionate care.
- Assisted patients with healing and recovery after surgery.
- Built caring, compassionate relationships with patients, providing emotional support and encouragement during complex surgeries.
- Worked closely with fellow nurses, doctors and clinicians for consistent communication and continued best care practices.
Hairdressing assistant
BARDHA SALON
Pristina, KOSOVO
2003.06 - 2009.09
- Cleaned and sterilised tools and equipment used in hairstyling services.
- Provided regular refreshments and snacks for continued customer satisfaction.
- Maintained and monitored hairdressing supplies to meet customer demand.
- Ensured customers were greeted warmly, providing attentive care to enhance salon experiences.
- Managed customer bookings, ensuring accurate and detailed appointment records were maintained.
Education
Diploma of Higher Education - Medicine
Medical School Dr.Ali Sokoli
Pristina 2000.09 - 2004.06
Certificate of Higher Education - MASS COMMUNICATION AND JOURNALISM
AAB UNIVERSITY
PRISTINA 2004.09 - 2007.06
Skills
- Daily operations
- Employee management
- Financial management
- Customer service
- Microsoft Office 360
- Pre- and post-operation care
- Patient record management
- First-class patient care
Timeline
Director
a1 nej contractors ltd
2016.10 - 2023.08
Nurse
JETA HOSPITAL
2006.02 - 2009.11
Certificate of Higher Education - MASS COMMUNICATION AND JOURNALISM
AAB UNIVERSITY
2004.09 - 2007.06
Hairdressing assistant
BARDHA SALON
2003.06 - 2009.09
Diploma of Higher Education - Medicine
Medical School Dr.Ali Sokoli
2000.09 - 2004.06